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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Fireshot 0.96 not firing up email client (Thunderbird)

Pages: 1
Posted:  27 Feb 2012 05:52
Firstly - is there no way we can SEARCH existing bug reports in this forum?

Secondly - I have a Pro licence, but cannot use the Capture->Email functions. Fireshot does not fire up an email/message window in Thunderbird (my default email client).

I can't see a way of specifying/checking email clients in OPTIONS.

Help!!

Win7x64 : FF 10.02 : FShot 0.96 : TB 10.02

Adam.
Posted:  29 Feb 2012 08:43
Hello, the bug tracker is not available, sorry. Are you using a portable version of Thunderbird or standalone?

Did you properly specified Thunderbird as your email client in Control Panel -> Default programs ?
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Posted:  29 Feb 2012 12:31
Hi JK - thanks for the response smile

Most forum applications allow you to search threads/topics/posts. I'd be surprised if SEO-Board couldn't. Maybe the option hasn't been enabled?

Anyway - back to the original problem ... wink

Good idea about the default email client. I rechecked that it was set up as default - but no go, I'm afraid. I get the pop-up window (where you can select the image type etc.), but it just closes and that's it.

Thinking back to a good few months ago, I think it *was* working ... but then my Pro "trial" period expired. I've not really needed the email function much until now, hence the my payment.

Maybe it's something to do with my old expiration? I've already removed/re-installed the latest version of Fireshot, but no luck.

Is there something maybe in the registry that needs to be cleared (or even set)?

Adam.
Posted:  29 Feb 2012 13:35   Last Edited By: Adam_NZ
Just to add to the above ... I installed the IE version (following the link from within Firefox). It appears to install/work OK - albeit it's the free version - but the same problem occurs.

To answer the previous question ... it's the full/standalone version of Thunderbird, and "mailto:" links from within web pages work fine.

Using the "send to external editor" works fine as well (Photoshop in my case).
Posted:  03 Mar 2012 05:30
Hi Adam, thank you for the additional info. I'm investigating this problem.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Apr 2012 03:38
I'd be surprised if SEO-Board couldn't. Maybe the option hasn't been enabled?



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Posted:  16 Jul 2012 08:44   Last Edited By: Adam_NZ
BUMPing this topic ...

I've completely removed/reinstalled Fireshot and still cannot get it to open up an email message in Thunderbird when using the "capture and .. email" option.

I get the .png save dialog box then OK'ing that gives nothing.

Thunderbird is set on my system as the default email client.

O/S         : Win7 x64
Fireshot    : 0.98.12
Firefox     : 13.0.1
Thunderbird : 13.0.1

This problem has been going for months now.
Posted:  19 Jul 2012 02:16
Unfortunately, I do not have the solution for this problem. Any other email clients work just fine, but not Thunderbird.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 Jun 2013 23:24
Has someone tested this out with the latest Thunderbird version yet?
Pages: 1


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