FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Fireshot 0.96 not firing up email client (Thunderbird)
Pages: 1
| Posted: 27 Feb 2012 05:52 | ||
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Posts: 4 Join Date: Feb 2012 |
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Firstly - is there no way we can SEARCH existing bug reports in this forum?
Secondly - I have a Pro licence, but cannot use the Capture->Email functions. Fireshot does not fire up an email/message window in Thunderbird (my default email client). I can't see a way of specifying/checking email clients in OPTIONS. Help!! Win7x64 : FF 10.02 : FShot 0.96 : TB 10.02 Adam. |
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| Posted: 29 Feb 2012 08:43 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Hello, the bug tracker is not available, sorry. Are you using a portable version of Thunderbird or standalone?
Did you properly specified Thunderbird as your email client in Control Panel -> Default programs ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 29 Feb 2012 12:31 | ||
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Posts: 4 Join Date: Feb 2012 |
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Hi JK - thanks for the response 
Most forum applications allow you to search threads/topics/posts. I'd be surprised if SEO-Board couldn't. Maybe the option hasn't been enabled? Anyway - back to the original problem ... 
Good idea about the default email client. I rechecked that it was set up as default - but no go, I'm afraid. I get the pop-up window (where you can select the image type etc.), but it just closes and that's it. Thinking back to a good few months ago, I think it *was* working ... but then my Pro "trial" period expired. I've not really needed the email function much until now, hence the my payment. Maybe it's something to do with my old expiration? I've already removed/re-installed the latest version of Fireshot, but no luck. Is there something maybe in the registry that needs to be cleared (or even set)? Adam. |
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| Posted: 29 Feb 2012 13:35 Last Edited By: Adam_NZ | ||
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Posts: 4 Join Date: Feb 2012 |
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Just to add to the above ... I installed the IE version (following the link from within Firefox). It appears to install/work OK - albeit it's the free version - but the same problem occurs.
To answer the previous question ... it's the full/standalone version of Thunderbird, and "mailto:" links from within web pages work fine. Using the "send to external editor" works fine as well (Photoshop in my case). |
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| Posted: 03 Mar 2012 05:30 | ||
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Posts: 4280 Join Date: Jan 2007 |
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Hi Adam, thank you for the additional info. I'm investigating this problem. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 16 Apr 2012 03:38 | ||
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Posts: 4 Join Date: Apr 2012 |
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I'd be surprised if SEO-Board couldn't. Maybe the option hasn't been enabled?
/url] |
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| Posted: 16 Jul 2012 08:44 Last Edited By: Adam_NZ | ||
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Posts: 4 Join Date: Feb 2012 |
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BUMPing this topic ...
I've completely removed/reinstalled Fireshot and still cannot get it to open up an email message in Thunderbird when using the "capture and .. email" option. I get the .png save dialog box then OK'ing that gives nothing. Thunderbird is set on my system as the default email client. O/S : Win7 x64 Fireshot : 0.98.12 Firefox : 13.0.1 Thunderbird : 13.0.1 This problem has been going for months now. |
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| Posted: 19 Jul 2012 02:16 | ||
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Posts: 4280 Join Date: Jan 2007 |
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Unfortunately, I do not have the solution for this problem. Any other email clients work just fine, but not Thunderbird. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 15 Jun 2013 23:24 | ||
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Posts: 88 Join Date: May 2013 |
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| Has someone tested this out with the latest Thunderbird version yet? | ||
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