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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Are you planning on making FireShot Pro work on the latest Google Chrome version?

Pages: 1
Posted:  16 Feb 2012 12:52   Last Edited By: zach26276
Google Chrome updated recently and now Fireshot does not work on it.  When taking snapshot of "entire page" it only shows a back screen on the editor which tells me that it isn't seeing the scrollable window to capture anymore like it used to in the previous Chrome release.  I was going to purchase the Pro version of Fireshot in 10 days from today but then it just stopped working.  Please let me know when this is fixed so that I can purchase the Pro upgrade.  Thank you!

-Zachary DeBoer

Plugin version: FireShot Pro plugin for Chrome v0.96

OS type and version: MS Windows 7 Home Premium SP1, English)

Version of Chrome: I tried with Chrome version 17.0.963.56 and 18.0.1025.33 beta-m and encountered the same problem with both versions

Steps to reproduce the bug:  In Chrome, I clicked the Fireshot icon in the top right corner and selected "Capture Entire Page and Edit" and then it brings up the Fireshot editor with a blank/black image to edit.  If I use the "Capture selection and edit" it will bring up the image of the selection to edit.  All the other capture commands seem to work normally except for the "Capture Entire Page and Edit" one.

Now that I have spend the time to explain this by your specifications I really really really hope you take the time to reply with your intentions.  Thank you for your help!
Posted:  16 Feb 2012 12:56
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

    Plugin version (i.e. FireShot 0.45)
    OS type and version (i.e. MS Windows XP Professional SP2, English)
    Version of Firefox (i.e. Firefox/2.0.0.14)
    Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Feb 2012 13:03
Lol... Sorry JK.  After I posted the bug report I clicked Edit right away because I realized I forgot to include that info.  Then when I submitted the bug comment edit I saw your reply already.  LOL... you were too quick for me wink
Posted:  16 Feb 2012 13:13
Thanks, Zachary, can you please test the 0.95 version available from here: https://screenshot-program.com/dloads/fireshot_95.crx
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Feb 2012 14:54   Last Edited By: Morgen
I have a similar situation as  TS, only Windows and Chrome with Russian translation.

Installing the 0.95 version did not help.

sorry for bad english. I use a translator.

Plugin version (0.95 and 0.96)
OS type and version (Win 7 home x86 sp1, Russian)
Version of Chrome(17.0.963.46 m and 17.0.963.56 m)
Steps to reproduce the bug ( TS )
Posted:  21 Feb 2012 22:06
Just uploaded an update to Chrome webstore. Should be working fine.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  11 May 2013 19:29
I tried this myself just to double check it. It is confirmed to be working. Thanks.
Pages: 1


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