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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Error: couldn't open library sss.dll

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Posted:  03 Oct 2014 23:30
Hello admins i have this error when i click on fireshot icon to capture the screen and upload it
( Error: couldn't open library sss.dll
In most cases, disabling the anti-virus software or FireShot reinstall helps. )
btw i dont have antivirus or firewall its new installed windows and palemoon
it was working until its updated i think
Plugin version : FireShot  0.98.59
OS type and version : win7 sp1 64bit
Version of browser :  PaleMoon Version: 24.7.2 (x64)
Steps to reproduce the bug : just like any normal use i click on it i get this error message in title
Webpage URL causing this problem : in  all pages
Posted:  04 Oct 2014 09:10
Hello sir, I think the problem is the 64-bit version of Palemoon: FireShot works only on 32-bit Firefox-based browsers.
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