disappointed no license for browsers included

Question

Hi JK,

I am very disappointed. Now I've read this support forum I understand that paying good money for Screenshot Studio does not mean the Chrome extension also is licensed, nor those for Firefox and IE. I hate to say this, but it feels like a con.

I learned about SSS from trying Fireshot for Chrome and then decided to buy SSS, thinking was the pro version. It is clear that it is the same engine looking at the screenshots.

I don't want to revert to Fireshot now, but I think you want to grab too much money selling each app for the same hight price. It is clear I am not the first who got confused and you've done nothing to warn us or to offer a userfriendly solution, as, for example offering a pack so it is clear what you buy.

Your willing to earn, earn, earn is also shown in the prominent advertisement of Uniblue Registry Booster. I know this kind of software is pushed by doing the check, find mumerous errors and then say if you want to repair them you've to buy me. But because it was on your site and all looked integer I thought maybe this was an exception. It wasn't.

I am really p..., eh, annoyed. I am considering to make use of my 30 day money back guarantee...

Can you please make a gesture to all the people who are purposely or not purposely misled and make our licence key working for the extensions? I'm sure it will benefit your sales in future if you play fair and transparent. This is web (and app) 2.0 time!

fireshot 0.88
screenshot studio 1.9.86
windows 7 32-bit

Kind regards,

Gert

Posted: 30 Mar 2011 18:34
	Registered User Currently Offline	Posts: 4 Join Date: Mar 2011
Hi JK, I am very disappointed. Now I've read this support forum I understand that paying good money for Screenshot Studio does not mean the Chrome extension also is licensed, nor those for Firefox and IE. I hate to say this, but it feels like a con. I learned about SSS from trying Fireshot for Chrome and then decided to buy SSS, thinking was the pro version. It is clear that it is the same engine looking at the screenshots. I don't want to revert to Fireshot now, but I think you want to grab too much money selling each app for the same hight price. It is clear I am not the first who got confused and you've done nothing to warn us or to offer a userfriendly solution, as, for example offering a pack so it is clear what you buy. Your willing to earn, earn, earn is also shown in the prominent advertisement of Uniblue Registry Booster. I know this kind of software is pushed by doing the check, find mumerous errors and then say if you want to repair them you've to buy me. But because it was on your site and all looked integer I thought maybe this was an exception. It wasn't. I am really p..., eh, annoyed. I am considering to make use of my 30 day money back guarantee... Can you please make a gesture to all the people who are purposely or not purposely misled and make our licence key working for the extensions? I'm sure it will benefit your sales in future if you play fair and transparent. This is web (and app) 2.0 time! fireshot 0.88 screenshot studio 1.9.86 windows 7 32-bit Kind regards, Gert

Recent topics	Replies	Views	Last Poster
Where has the Fireshow Pro icon gone from Firefox?	3	2084
Blank Screens under IE9	8	3683
Contact Information	3	4702
Not compatible with FF 4.0?	4	3976
Button Bar doesn't fit editor window	4	3228
Trial over	0	1676
Lost License Code	0	2947
Wrong displaying of national char	0	2877
Licence key not work for chrome?	1	1780
How to use both the FireShot Pro and Lifetime codes?	0	1832