»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Chrome Image captured as non-editible screenshot in FS Pro

Pages: 1
Posted:  14 May 2019 20:23
I am a Fireshot Pro licensee.   All of a sudden, Fireshot Pro stopped allowing me to edit my screen captures.  It automatically brings up my screen capture as a non-editable "screenshot".   There are "no" editing tools.  There is not even a File Menu.  I can't even save the screen capture.

The only thing that has changed in my computer system is the IT Dept. migrated my files to OneDrive rather then them being on my PC. 

So, Fireshot is essentially useless at this time.  Do you have any advice or solution that I can try??

Thank you,
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Remove Pro License from old computer
2 1469
Don't see switch to Pro am trying to register my key
1 36105
error
1 1393
Does not work with firefox 66.0.2.
1 1568
Cannot screenshot a whole page
3 1503
Stopped asking where to save since February 2019
4 2174
Does not work with Firefox 66.0.3
1 1536
Problem with Firefox 66.0.3
3 1714
Mac and Chrome?
1 1692
Right Click does not bring up the context menu
1 2759