Does not work with Firefox 66.0.3

Question

To whom it may concern,
I just bought FireShot Pro as being happy with the free version, but ...
... for me it does not work as well in Firefox 66.0.3 (64 bit)
Plugin version: fireshot-install-0_98_96.exe
OS type and version: MS Windows 8.1, 64 bit, all updates installed
Version of browser: Firefox 66.0.3, 64 bit
Steps to reproduce the bug: just doesn't work, no-show in extensions
Webpage URL causing this problem: n.a.

... it works fine with Chrome, Version 74.0.3729.131 (Offizieller Build) (64-Bit)
... with Internet Explorer, the Shortcut does not appear in the upper right corner, but really small under the menu bar on the left.

Accepted Answer

Hello, I'm sorry for this problem - it was caused by the last Firefox update. It's been confirmed by Mozilla, and we're waiting for the fix from them. https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-1/ Late on Friday May 3rd, we became aware of an issue with Firefox that prevented existing and new add-ons from running or being installed. We are very sorry for the inconvenience caused to people who use Firefox. Our team has identified and rolled-out a fix for all Firefox Desktop users on Release, Beta and Nightly. The fix will be automatically applied in the background within the next few hours. No active steps need to be taken to make add-ons work again. In particular, please do not delete and/or re-install any add-ons as an attempt to fix the issue. Deleting an add-on removes any data associated with it, where disabling and re-enabling does not.

Posted: 04 May 2019 16:36
	Registered User Currently Offline	Posts: 1 Join Date: May 2019
To whom it may concern, I just bought FireShot Pro as being happy with the free version, but ... ... for me it does not work as well in Firefox 66.0.3 (64 bit) Plugin version: fireshot-install-0_98_96.exe OS type and version: MS Windows 8.1, 64 bit, all updates installed Version of browser: Firefox 66.0.3, 64 bit Steps to reproduce the bug: just doesn't work, no-show in extensions Webpage URL causing this problem: n.a. ... it works fine with Chrome, Version 74.0.3729.131 (Offizieller Build) (64-Bit) ... with Internet Explorer, the Shortcut does not appear in the upper right corner, but really small under the menu bar on the left.

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