Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Capturing Twitter profile - full web page goes blank after scrolling long distance

Pages: 1
Posted:  12 Nov 2019 08:54   Last Edited By: JeffM
Tried using both Fireshot Pro for Chrome v. and Pro for Firefox v.0.98.97
OS is Windows 10 Pro version 1809
Browsers: Chrome 78.0.3904.97 (Official Build) (64-bit)
               Firefox 70.0.1 (64-bit)
Steps: load a Twitter profile, attempt to use Fireshot to capture selection and save as PDF, also tried capture entire page and save as PDF, Twitter profile goes blank after a short time scrolling, does not load in the profile content as the page is being captured.  Without fireshot, just scrolling down the page loads just fine.  Fireshot used to capture entire profiles without any issues using capture selection and save as PDF.  I have attempted this with multiple twitter profiles, all produce the same issue on both Chrome and Firefox.  Cleared browser data/cache and restarted, issue persists. 

Tried to include a screenshot of the issue, unsure if it posted properly

Pages: 1



This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.



Recent topics Replies Views Last Poster
links from ancestry don't work in acrobat--screenshots with pro in chrome and edge
0 1113
How are we notified about updates?
1 1157
fireshot-install-0_98_97_2.exe - Install Error - Kaspersky safebrowser KIS... copy failed
2 1291
Cannot convert full web page to PDF
4 1373
Upgraded to Pro/Stopped Working
14 1290
Unable to Save website as Multipage PDF
1 1226
Unable to download
4 1309
ThunderBird error previous capturing was not finished yet please complete it before starting a new o
1 1103
Upgrading from version .96 to .97
4 1227
Screenshot a whole page element
0 1104