Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

fireshot-install-0_98_97_2.exe - Install Error - Kaspersky safebrowser KIS... copy failed

Pages: 1
Posted:  07 Nov 2019 13:21
Hello smile
I can't install Fireshot Pro on my computer, an error occurs during the install setup process.
Plugin version : fireshot-install-0_98_97_2.exe (probably last at this time !!!)
OS type and version : Windows 10.0.18362.418
Kaspersky KIS version : (l)

Dialog Box Error message :
"Error copying to C:\programdata\kaspersky lab\safebrowser\kis\s-1...\firefox\extensions\fireshot-legacy@getfireshot.com"
"Please close your browser and restart your application"

PS 1 : All Windows and applications were closed. I have re-started the computer without any changement.
PS 2 : Free version of Fireshot version is always installed on some web browser (chrome and firefox)

Pages: 1



This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.



Recent topics Replies Views Last Poster
Cannot convert full web page to PDF
4 1395
Upgraded to Pro/Stopped Working
14 1307
Unable to Save website as Multipage PDF
1 1267
Unable to download
4 1328
ThunderBird error previous capturing was not finished yet please complete it before starting a new o
1 1121
Upgrading from version .96 to .97
4 1244
Screenshot a whole page element
0 1125
FS version 0.98.97 causes Browser Console window to open with Firefox
3 1507
Macbook screen capture chrome extension Pro Support
2 1295
Screenshot extension not working with Thunderbird 68.1.0.
0 1338