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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

can't find version or licensing info

Pages: 1
Posted:  30 Jan 2021 21:03
I just purchased and registered Fireshot Pro successfully, and wanting to conirm the version and license, I encountered the following problems:
1) after opening Pro, I clicked Fireshot icon in the extension taskbar, which showed a drop-down list of options. I selected "Miscellaneous", then "About," but did not see any info anywhere on the page showing the version number. The same type of result (no relevant information anywhere on the screen) occurred after clicking on the option "Licensing info..." Where should I expect to see that information? What might I be missing here? Thank you for any insights and guidance you can provide.

Plugin Version: unknown (see note)
OS: Win 10, English
Browser: Chrome 88.0.4324.104 (Official Build) (64-bit)
Step to bug: open Fireshot, supposedly Pro, Click Miscellaneous, then About ..OR..
Click on Licensing info...
Webpage URL: issue occurs on any webpage, not specific
Pages: 1

 

 

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