»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

can't find version or licensing info

Pages: 1
Posted:  30 Jan 2021 21:03
I just purchased and registered Fireshot Pro successfully, and wanting to conirm the version and license, I encountered the following problems:
1) after opening Pro, I clicked Fireshot icon in the extension taskbar, which showed a drop-down list of options. I selected "Miscellaneous", then "About," but did not see any info anywhere on the page showing the version number. The same type of result (no relevant information anywhere on the screen) occurred after clicking on the option "Licensing info..." Where should I expect to see that information? What might I be missing here? Thank you for any insights and guidance you can provide.

Plugin Version: unknown (see note)
OS: Win 10, English
Browser: Chrome 88.0.4324.104 (Official Build) (64-bit)
Step to bug: open Fireshot, supposedly Pro, Click Miscellaneous, then About ..OR..
Click on Licensing info...
Webpage URL: issue occurs on any webpage, not specific
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Save to desktop - creating empty folder
10 2008
PDF output format fixed to DIN A4 when saving webpage
2 1604
Long Scrolling Screenshot not working
4 1917
removing shaded background
1 1450
Emailing website screenshot in Firefox
5 1764
Firefox 84.02
2 1696
How to exclude specific parts from the website screenshot?
1 1935
About FireShot support
6 2303
Get Rid Of Demo / Close Button
1 1529
PDF saving (footer) setting change for no reason
13 1655