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FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.

About FireShot support

Pages: 1
Posted:  23 Dec 2020 09:44
We are considering to use your service "FireShot" within the company.
As our security department concern, I would like to ask you whether you have any support like fixing support and so on or not when we have a ploblem.
Posted:  24 Dec 2020 14:28
Hello. The basic version comes with a 1-year priority email support. When there's a problem caused by some bug in FireShot, we fix it and release an update to all our users.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  07 Jan 2021 08:53
Thank you for your quick reply.
What if you use the Chrome extension?
I would like to ask you whether you have any support like update or somthing or not when we have a ploblem on security vulnerability.
Posted:  13 Jan 2021 16:20
I think I was not clear enough about the 1-year support. This support covers extra cases like broken functionality, assistance during installation, etc. For the extension updates we do not have such a limitation, so you'll get new updates as soon as they are available on Store.

In other words, we have a lot of customers that bought FireShot in 2008, and they are still getting any updates for free.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  24 May 2021 10:35
ๆ™‚้–“ใŒใŸใฃใฆใ—ใพใ„็”ณใ—่จณใชใ„ใงใ™ใ€‚ใŠ่ฟ”ไบ‹ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚
chromeใฎ็„กๆ–™็‰ˆใ‚’ไฝฟ็”จใ—ใฆใŸๅ ดๅˆใ€ใ‚ขใƒƒใƒ—ใƒ‡ใƒผใƒˆใชใฉใฎๅฏพๅฟœใฏใ‚ใ‚Šใพใ™ใงใ—ใ‚‡ใ†ใ‹ใ€‚
Posted:  24 May 2021 18:31
No problem. Sure, the Free version updates with the same regularity as the Pro.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 May 2021 11:33
Thank you very much for your reply.
We will consider the introduction.
Pages: 1


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