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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Public Support / 

I paid but didn't get the license

Pages: 1
Posted:  19 Jul 2022 16:46   Last Edited By: RyanHu
Hi, FireShot Team,
I am a fan of FireShot for many years. Today I saw FireShot Pro is for sale and and there is a discount of it. I am very interested in it. So I paid with Alipay. But I didn't get the license. Please help me. (I have also sent an email to contacts@getfireshot.com with full screenshot of this order.)
The Merchant Order No. is 093706431429
Posted:  19 Jul 2022 17:14
The email has been replied. Please solve this topic.
Posted:  19 Jul 2022 17:20
Ok. Thank you for your update.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 Sep 2022 19:30
How long to get the pro key? I paid via PayPal and go their payment notification. Been several hours and still waiting for the license key.

Ken
Posted:  16 Sep 2022 02:49
About 1 hour. I think you can ask support team for help, they are very kind.
Posted:  16 Sep 2022 13:25
Quote:
How long to get the pro key? I paid via PayPal and go their payment notification. Been several hours and still waiting for the license key.
Ken


Hello Ken. Since you paid via PayPal, all the info was sent to the email you're using in it (this is your PayPal id as well). Can you please check and confirm?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Sep 2022 15:18   Last Edited By: Lampy
I did finally get my license key. I ordered the license at 11:45am and it was finally sent via at 4:30pm. So much for instant key delivery?! :-) They may want to remove that from the purchase page at: https://getfireshot.com/buy.php
Posted:  16 Sep 2022 15:26
Sorry, this is because of lag with the PayPal system. The other payments work fast.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1