FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Fireshot extension appears to not be able to handle 4K display
Pages: 1
| Posted: 06 Jun 2022 17:47 Last Edited By: Mike2020 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jul 2020 |
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I'm using a Dell P4317Q (43 inch) display and I keep getting errors while taking screenshots of multiple tabs, stating out of resources. This indicates that I don't have enough RAM, but my gaming laptop has 32GB RAM. I tried to take the same multiple screenshots of tabs on a 1080P monitor and there is no problem. So, Fireshot appears to not be able to handle large 4K displays.
Plugin version: 099.15 OS type and version: Windows 10 (latest with all updates) Version of browser: Chrome Steps to reproduce the bug: Taking screenshots of multiple tabs |
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| Posted: 07 Jun 2022 22:48 | ||
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Administrator Currently Offline |
Posts: 4382 Join Date: Jan 2007 |
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Hello,
The main process for FireShot is still 32-bit, so it can address only 2GB of data, that leads to limited dimensions of the screenshots. We're in a slow process to porting it to 64-bit to solve this issue. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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