FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support
Fireshot extension Crashing - not saving edits
Pages: 1
| Posted: 13 Apr 2021 02:00 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Feb 2017 |
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I have Pro for Chrome v.0.98.98. MS Windows 10 Pro for Workstations, OS build 19042.906. I clicked on chrome plugin and selected Capture Entire Page and edit. After a couple minutes of making changes, FireShot just closed. When I clicked on the plugin, it only had the selection to Capture Entire Page and then opened it in another browser. I selected something that downloaded the fireshot chrome plugin exe file. I clicked on it and I was taken to Thank your for purchasing fireshot pro. I then did another hour or more of work editing several pages of a website. I had four pages or so done when it crashed again. Is the file saved anywhere so that I do not lose all of the edits? I also do not want to start using it again to have this happen. Here is a native-fireshot.log from notepad:
Started Location: C:\Users\agall\Downloads\fireshot-chrome-plugin (1).exe With command: 2 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot Created directory with result: 1 Copying myself... Extracting manifest... Written 560 bytes Done Deleting sss.dll... Writing registry... Successfully registered to HKEY_CURRENT_USER Started Location: C:\Users\agall\Downloads\fireshot-chrome-plugin (1).exe With command: 2 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot Created directory with result: 1 Copying myself... **** Error: Failed to copy new executable to the deployment folder. Failed to deploy with default permissions, trying to execute as admin. Execution code is: 42 Started Location: C:\Users\agall\Downloads\fireshot-chrome-plugin (1).exe With command: 3 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot Created directory with result: 1 Copying myself... **** Error: Failed to copy new executable to the deployment folder. Exit 13-06-19 14:33:53.328 Started 13-06-19 14:33:53.328 Location: C:\Users\agall\Downloads\fireshot-chrome-plugin.exe 13-06-19 14:33:53.328 With command: 2 13-06-19 14:33:53.328 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot 13-06-19 14:33:53.328 Created directory with result: 1 13-06-19 14:33:53.343 Copying myself... 13-06-19 14:33:53.343 Extracting manifest... 13-06-19 14:33:53.343 Written 560 bytes 13-06-19 14:33:53.359 Done 13-06-19 14:33:53.359 Deleting sss.dll... 13-06-19 14:33:53.359 Writing registry... 13-06-19 14:33:53.359 Successfully registered to HKEY_CURRENT_USER 13-06-19 14:36:30.421 Started 13-06-19 14:36:30.421 Location: C:\Users\agall\Downloads\fireshot-chrome-plugin.exe 13-06-19 14:36:30.421 With command: 2 13-06-19 14:36:30.421 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot 13-06-19 14:36:30.421 Created directory with result: 1 13-06-19 14:36:30.437 Copying myself... 13-06-19 14:36:30.437 Extracting manifest... 13-06-19 14:36:30.437 Written 560 bytes 13-06-19 14:36:30.453 Done 13-06-19 14:36:30.453 Deleting sss.dll... 13-06-19 14:36:30.453 Writing registry... 13-06-19 14:36:30.453 Successfully registered to HKEY_CURRENT_USER 13-06-19 14:36:36.656 Started 13-06-19 14:36:36.656 Location: C:\Users\agall\Downloads\fireshot-chrome-plugin.exe 13-06-19 14:36:36.656 With command: 2 13-06-19 14:36:36.671 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot 13-06-19 14:36:36.671 Created directory with result: 1 13-06-19 14:36:36.671 Copying myself... 13-06-19 14:36:36.687 Extracting manifest... 13-06-19 14:36:36.687 Written 560 bytes 13-06-19 14:36:36.687 Done 13-06-19 14:36:36.687 Deleting sss.dll... 13-06-19 14:36:36.703 Writing registry... 13-06-19 14:36:36.703 Successfully registered to HKEY_CURRENT_USER 13-06-19 14:37:06.062 Started 13-06-19 14:37:06.078 Location: C:\Users\agall\Downloads\fireshot-chrome-plugin (2).exe 13-06-19 14:37:06.078 With command: 2 13-06-19 14:37:06.078 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot 13-06-19 14:37:06.093 Created directory with result: 1 13-06-19 14:37:06.093 Copying myself... 13-06-19 14:37:06.093 Extracting manifest... 13-06-19 14:37:06.109 Written 560 bytes 13-06-19 14:37:06.109 Done 13-06-19 14:37:06.109 Deleting sss.dll... 13-06-19 14:37:06.125 Writing registry... 13-06-19 14:37:06.125 Successfully registered to HKEY_CURRENT_USER 13-06-19 14:47:43.421 Started 13-06-19 14:47:43.421 Location: C:\Users\agall\Downloads\fireshot-chrome-plugin (3).exe 13-06-19 14:47:43.421 With command: 2 13-06-19 14:47:43.437 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot 13-06-19 14:47:43.437 Created directory with result: 1 13-06-19 14:47:43.437 Copying myself... 13-06-19 14:47:43.437 Extracting manifest... 13-06-19 14:47:43.453 Written 560 bytes 13-06-19 14:47:43.453 Done 13-06-19 14:47:43.453 Deleting sss.dll... 13-06-19 14:47:43.453 Writing registry... 13-06-19 14:47:43.468 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:07:17.899 Started 13-05-20 17:07:17.906 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:07:17.913 Target engine is: Chromium 13-05-20 17:07:17.921 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:07:17.928 Created directory with result: 1 13-05-20 17:07:17.937 Copying myself... 13-05-20 17:07:17.943 Target Native host already exists, nothing to copy. 13-05-20 17:07:17.951 Extracting manifest... 13-05-20 17:07:17.961 Written 644 bytes 13-05-20 17:07:17.967 Done 13-05-20 17:07:17.973 Writing registry... 13-05-20 17:07:17.978 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:07:20.061 Started 13-05-20 17:07:20.068 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:07:20.073 Target engine is: Chromium 13-05-20 17:07:20.078 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:07:20.085 Created directory with result: 1 13-05-20 17:07:20.090 Copying myself... 13-05-20 17:07:20.096 Target Native host already exists, nothing to copy. 13-05-20 17:07:20.102 Extracting manifest... 13-05-20 17:07:20.108 Written 644 bytes 13-05-20 17:07:20.114 Done 13-05-20 17:07:20.120 Writing registry... 13-05-20 17:07:20.126 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:07:20.253 Started 13-05-20 17:07:20.258 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:07:20.265 Target engine is: Chromium 13-05-20 17:07:20.271 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:07:20.276 Created directory with result: 1 13-05-20 17:07:20.284 Copying myself... 13-05-20 17:07:20.289 Target Native host already exists, nothing to copy. 13-05-20 17:07:20.294 Extracting manifest... 13-05-20 17:07:20.303 Written 644 bytes 13-05-20 17:07:20.308 Done 13-05-20 17:07:20.315 Writing registry... 13-05-20 17:07:20.320 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:08:10.363 Started 13-05-20 17:08:10.371 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:08:10.376 Target engine is: Chromium 13-05-20 17:08:10.383 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:08:10.389 Created directory with result: 1 13-05-20 17:08:10.396 Copying myself... 13-05-20 17:08:10.403 Target Native host already exists, nothing to copy. 13-05-20 17:08:10.408 Extracting manifest... 13-05-20 17:08:10.417 Written 644 bytes 13-05-20 17:08:10.422 Done 13-05-20 17:08:10.429 Writing registry... 13-05-20 17:08:10.437 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:08:14.445 Started 13-05-20 17:08:14.453 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:08:14.459 Target engine is: Chromium 13-05-20 17:08:14.466 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:08:14.472 Created directory with result: 1 13-05-20 17:08:14.477 Copying myself... 13-05-20 17:08:14.482 Target Native host already exists, nothing to copy. 13-05-20 17:08:14.488 Extracting manifest... 13-05-20 17:08:14.494 Written 644 bytes 13-05-20 17:08:14.501 Done 13-05-20 17:08:14.506 Writing registry... 13-05-20 17:08:14.511 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:08:42.907 Started 13-05-20 17:08:42.913 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:08:42.919 Target engine is: Chromium 13-05-20 17:08:42.925 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:08:42.931 Created directory with result: 1 13-05-20 17:08:42.938 Copying myself... 13-05-20 17:08:42.943 Target Native host already exists, nothing to copy. 13-05-20 17:08:42.950 Extracting manifest... 13-05-20 17:08:42.957 Written 644 bytes 13-05-20 17:08:42.962 Done 13-05-20 17:08:42.968 Writing registry... 13-05-20 17:08:42.973 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:09:18.311 Started 13-05-20 17:09:18.317 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:09:18.321 Target engine is: Chromium 13-05-20 17:09:18.327 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:09:18.332 Created directory with result: 1 13-05-20 17:09:18.338 Copying myself... 13-05-20 17:09:18.343 Target Native host already exists, nothing to copy. 13-05-20 17:09:18.348 Extracting manifest... 13-05-20 17:09:18.354 Written 644 bytes 13-05-20 17:09:18.359 Done 13-05-20 17:09:18.364 Writing registry... 13-05-20 17:09:18.369 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:09:19.796 Started 13-05-20 17:09:19.802 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:09:19.807 Target engine is: Chromium 13-05-20 17:09:19.813 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:09:19.819 Created directory with result: 1 13-05-20 17:09:19.827 Copying myself... 13-05-20 17:09:19.834 Target Native host already exists, nothing to copy. 13-05-20 17:09:19.839 Extracting manifest... 13-05-20 17:09:19.845 Written 644 bytes 13-05-20 17:09:19.851 Done 13-05-20 17:09:19.856 Writing registry... 13-05-20 17:09:19.862 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:09:20.009 Started 13-05-20 17:09:20.015 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:09:20.020 Target engine is: Chromium 13-05-20 17:09:20.026 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:09:20.032 Created directory with result: 1 13-05-20 17:09:20.037 Copying myself... 13-05-20 17:09:20.042 Target Native host already exists, nothing to copy. 13-05-20 17:09:20.047 Extracting manifest... 13-05-20 17:09:20.054 Written 644 bytes 13-05-20 17:09:20.060 Done 13-05-20 17:09:20.065 Writing registry... 13-05-20 17:09:20.071 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:09:27.702 Started 13-05-20 17:09:27.707 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:09:27.713 Target engine is: Chromium 13-05-20 17:09:27.719 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:09:27.724 Created directory with result: 1 13-05-20 17:09:27.729 Copying myself... 13-05-20 17:09:27.735 Target Native host already exists, nothing to copy. 13-05-20 17:09:27.740 Extracting manifest... 13-05-20 17:09:27.747 Written 644 bytes 13-05-20 17:09:27.752 Done 13-05-20 17:09:27.757 Writing registry... 13-05-20 17:09:27.763 Successfully registered to HKEY_CURRENT_USER 13-05-20 17:09:39.244 Started 13-05-20 17:09:39.251 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (4).exe 13-05-20 17:09:39.256 Target engine is: Chromium 13-05-20 17:09:39.262 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 13-05-20 17:09:39.269 Created directory with result: 1 13-05-20 17:09:39.274 Copying myself... 13-05-20 17:09:39.279 Target Native host already exists, nothing to copy. 13-05-20 17:09:39.284 Extracting manifest... 13-05-20 17:09:39.291 Written 644 bytes 13-05-20 17:09:39.297 Done 13-05-20 17:09:39.303 Writing registry... 13-05-20 17:09:39.308 Successfully registered to HKEY_CURRENT_USER 14-05-20 15:37:22.516 Started 14-05-20 15:37:22.522 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (5).exe 14-05-20 15:37:22.530 Target engine is: Chromium 14-05-20 15:37:22.537 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 14-05-20 15:37:22.544 Created directory with result: 1 14-05-20 15:37:22.550 Copying myself... 14-05-20 15:37:22.557 Target Native host already exists, nothing to copy. 14-05-20 15:37:22.563 Extracting manifest... 14-05-20 15:37:22.576 Written 644 bytes 14-05-20 15:37:22.582 Done 14-05-20 15:37:22.588 Writing registry... 14-05-20 15:37:22.594 Successfully registered to HKEY_CURRENT_USER 14-05-20 15:37:58.989 Started 14-05-20 15:37:58.995 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (6).exe 14-05-20 15:37:59.001 Target engine is: Chromium 14-05-20 15:37:59.008 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 14-05-20 15:37:59.014 Created directory with result: 1 14-05-20 15:37:59.019 Copying myself... 14-05-20 15:37:59.025 Target Native host already exists, nothing to copy. 14-05-20 15:37:59.031 Extracting manifest... 14-05-20 15:37:59.038 Written 644 bytes 14-05-20 15:37:59.044 Done 14-05-20 15:37:59.049 Writing registry... 14-05-20 15:37:59.055 Successfully registered to HKEY_CURRENT_USER 14-05-20 15:37:59.160 Started 14-05-20 15:37:59.167 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (6).exe 14-05-20 15:37:59.175 Target engine is: Chromium 14-05-20 15:37:59.182 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 14-05-20 15:37:59.189 Created directory with result: 1 14-05-20 15:37:59.195 Copying myself... 14-05-20 15:37:59.201 Target Native host already exists, nothing to copy. 14-05-20 15:37:59.207 Extracting manifest... 14-05-20 15:37:59.214 Written 644 bytes 14-05-20 15:37:59.220 Done 14-05-20 15:37:59.226 Writing registry... 14-05-20 15:37:59.231 Successfully registered to HKEY_CURRENT_USER 14-05-20 15:38:06.580 Started 14-05-20 15:38:06.585 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (6).exe 14-05-20 15:38:06.592 Target engine is: Chromium 14-05-20 15:38:06.598 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 14-05-20 15:38:06.603 Created directory with result: 1 14-05-20 15:38:06.610 Copying myself... 14-05-20 15:38:06.615 Target Native host already exists, nothing to copy. 14-05-20 15:38:06.622 Extracting manifest... 14-05-20 15:38:06.629 Written 644 bytes 14-05-20 15:38:06.634 Done 14-05-20 15:38:06.640 Writing registry... 14-05-20 15:38:06.645 Successfully registered to HKEY_CURRENT_USER 14-05-20 15:39:33.510 Started 14-05-20 15:39:33.516 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (7).exe 14-05-20 15:39:33.523 Target engine is: Chromium 14-05-20 15:39:33.530 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.97.2 14-05-20 15:39:33.536 Created directory with result: 1 14-05-20 15:39:33.544 Copying myself... 14-05-20 15:39:33.549 Target Native host already exists, nothing to copy. 14-05-20 15:39:33.555 Extracting manifest... 14-05-20 15:39:33.564 Written 644 bytes 14-05-20 15:39:33.569 Done 14-05-20 15:39:33.575 Writing registry... 14-05-20 15:39:33.581 Successfully registered to HKEY_CURRENT_USER 12-04-21 19:43:47.148 Started 12-04-21 19:43:47.167 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (  .exe
12-04-21 19:43:47.187 Target engine is: Chromium 12-04-21 19:43:47.222 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.98 12-04-21 19:43:47.251 Created directory with result: 1 12-04-21 19:43:47.276 Copying myself... 12-04-21 19:43:47.295 Target Native host already exists, nothing to copy. 12-04-21 19:43:47.321 Extracting manifest... 12-04-21 19:43:47.356 Written 642 bytes 12-04-21 19:43:47.375 Done 12-04-21 19:43:47.394 Writing registry... 12-04-21 19:43:47.414 Successfully registered to HKEY_CURRENT_USER 12-04-21 19:44:26.009 Started 12-04-21 19:44:26.034 With command line: C:\Users\agall\Downloads\fireshot-chrome-plugin (9).exe 12-04-21 19:44:26.061 Target engine is: Chromium 12-04-21 19:44:26.095 Using folder for deployment: C:\Users\agall\AppData\Roaming\FireShot\0.98.98 12-04-21 19:44:26.117 Created directory with result: 1 12-04-21 19:44:26.137 Copying myself... 12-04-21 19:44:26.159 Target Native host already exists, nothing to copy. 12-04-21 19:44:26.548 Extracting manifest... 12-04-21 19:44:26.580 Written 642 bytes 12-04-21 19:44:26.616 Done 12-04-21 19:44:26.635 Writing registry... 12-04-21 19:44:26.655 Successfully registered to HKEY_CURRENT_USER |
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