Posted: 15 Mar 2021 14:01 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
i can't use fireshot on firefox anymore (it don't work)
when i press right click the tool doesn't appear and when i click on the icon of the tool list it don't do anything |
Posted: 15 Mar 2021 14:09 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Can you please reinstall the extension? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 15 Mar 2021 14:11 Last Edited By: nonameagain1 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
i already did it 3 times -_- and still don't work |
Posted: 15 Mar 2021 16:52 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
So you see the "S" button on the tool bar, but when you press it, you do not see items right? Or, you see the items, but nothing happens when you select "Capture Entire page"? Which one variant is correct? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 15 Mar 2021 16:54 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
i don't see any items when i click the "S" |
Posted: 15 Mar 2021 16:55 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
What is the version of your browser? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 15 Mar 2021 17:13 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
the latest (86.0.1) |
Posted: 16 Mar 2021 12:02 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
so how do i get it fixed ? |
Posted: 16 Mar 2021 19:17 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
If you have some other extensions enabled, can you please try disabling them all in order to check the possible conflict? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 16 Mar 2021 20:21 | ||
Registered User Currently Offline |
Posts: 6 Join Date: Mar 2021 |
|
i tried and still don't work |
Recent topics | Replies | Views | Last Poster |
Lacy Loading Problem |
1 | 1222 | |
FireShot Pro will not start in Microsoft Edge |
2 | 1264 | |
Installing FireShot screenshot extension in multiple venues |
4 | 2010 | |
columns vanish when attemting to copy region |
1 | 1254 | |
Cannot edit twice |
3 | 1439 | |
Saved format |
1 | 1105 | |
Filename template not working perfectly |
0 | 1364 | |
Pro not scrolling on Chrome |
1 | 1428 | |
Added URL and Page title textboxes override the web page image |
3 | 1863 | |
Fireshot menu items appearing unreadable, with text & black bagcround at Opera GX |
3 | 1242 |