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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

help pls fireshot don't work

Pages: 1
Posted:  15 Mar 2021 14:01
i can't use fireshot on firefox anymore (it don't work)
when i press right click the tool doesn't appear and when i click on the icon of the tool list it don't do anything
Posted:  15 Mar 2021 14:09
Can you please reinstall the extension?
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Posted:  15 Mar 2021 14:11   Last Edited By: nonameagain1
i already did it 3 times -_- and still don't work
Posted:  15 Mar 2021 16:52
So you see the "S" button on the tool bar, but when you press it, you do not see items right? Or, you see the items, but nothing happens when you select "Capture Entire page"? Which one variant is correct?
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 Mar 2021 16:54
i don't see any items when i click the "S"
Posted:  15 Mar 2021 16:55
What is the version of your browser?
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 Mar 2021 17:13
the latest (86.0.1)
Posted:  16 Mar 2021 12:02
so how do i get it fixed ?
Posted:  16 Mar 2021 19:17
If you have some other extensions enabled, can you please try disabling them all in order to check the possible conflict?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Mar 2021 20:21
i tried and still don't work
Pages: 1


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