Emailing website screenshot in Firefox

Question

When choosing to do a screenshot and then email, it goes though the screenshot process ( I can see the page scroll) flashes a little window very quickly that I can't make out, then it just goes away and back to the webpage. No email popup or anything. I use Gmail within Firefox. I have the Win 10 default email set to Firefox, and within Firefox, I have Gmail setup to handle "mailto". Could the last part be the issue?

FireShot 0.98.98
Windows 10 20H2
Firefox 84.0.2 (64-bit)
All webpages

Accepted Answer

First of all, please make sure you see the Email dialog after the scrolling is finished. If you don't see this dialog, please press the SHIFT key when the scrolling starts and keep it pressed until you see that dialog. When you see it, please check the settings and press OK to create an Email.

Answer

Sorry, the SDK we use to integrate to Gmail still does not support Firefox (and I doubt it will since we requested for this option 3 years ago).

Posted: 10 Jan 2021 04:00
	Registered User Currently Offline	Posts: 2 Join Date: Jan 2021
When choosing to do a screenshot and then email, it goes though the screenshot process ( I can see the page scroll) flashes a little window very quickly that I can't make out, then it just goes away and back to the webpage. No email popup or anything. I use Gmail within Firefox. I have the Win 10 default email set to Firefox, and within Firefox, I have Gmail setup to handle "mailto". Could the last part be the issue? FireShot 0.98.98 Windows 10 20H2 Firefox 84.0.2 (64-bit) All webpages

Posted: 13 Jan 2021 16:25
	Administrator Currently Offline	Posts: 4381 Join Date: Jan 2007
First of all, please make sure you see the Email dialog after the scrolling is finished. If you don't see this dialog, please press the SHIFT key when the scrolling starts and keep it pressed until you see that dialog. When you see it, please check the settings and press OK to create an Email. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 13 Jan 2021 21:14
	Registered User Currently Offline	Posts: 2 Join Date: Jan 2021
Thank you. That fixes the issue with getting the print dialog, but I don't see how to get it to open Firefox and create email with Gmail. It works in other applications though, just not with this dialog generated by Fireshot

Posted: 05 Jun 2022 22:14
	Registered User	Posts: 2 Join Date: Jun 2022
have the same issue here...

Posted: 07 Jun 2022 22:55
	Administrator Currently Offline	Posts: 4381 Join Date: Jan 2007
Sorry, the SDK we use to integrate to Gmail still does not support Firefox (and I doubt it will since we requested for this option 3 years ago). __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 08 Jun 2022 05:54
	Registered User	Posts: 2 Join Date: Jun 2022
hello JK thanks much for the valuable info. since 3 years has passed already, did FireShot send the request again or will FireShot send the request again soon. thanks Philip

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