Not saving to desired output folder & not naming according to the filename template. Help!

Question

I enjoyed using FireShot for a few years. However, at some point during the past few weeks, my Chrome FireShot stops saving new screenshots to the desired output folder. And it stops saving according to the filename template. Instead, it just saves all screenshots in the "Downloads" folder with names like 843c4c93-4da2-47e0-a561-c8020db700cf.png.

I hope that I can find a way to resume the old FireShot saving behaviors.

Thanks!

Accepted Answer

Thank you for choosing to FireShot Pro. I apologize for the glitch with the Lite version - seems like an ordinary case, caused by Chrome browser.

Posted: 09 Aug 2020 16:18 Last Edited By: ffmaer
	Registered User Currently Offline	Posts: 2 Join Date: Aug 2020
I enjoyed using FireShot for a few years. However, at some point during the past few weeks, my Chrome FireShot stops saving new screenshots to the desired output folder. And it stops saving according to the filename template. Instead, it just saves all screenshots in the "Downloads" folder with names like 843c4c93-4da2-47e0-a561-c8020db700cf.png. I hope that I can find a way to resume the old FireShot saving behaviors. Thanks!

Posted: 09 Aug 2020 16:40
	Registered User Currently Offline	Posts: 2 Join Date: Aug 2020
Hi everyone, I solved my own problem by installing the pro version of FireShot. Thanks

Posted: 10 Aug 2020 16:44 Last Edited By: JK
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Thank you for choosing to FireShot Pro. I apologize for the glitch with the Lite version - seems like an ordinary case, caused by Chrome browser. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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