Capturing Twitter profile - full web page goes blank after scrolling long distance

Question

Tried using both Fireshot Pro for Chrome v.0.98.97.1 and Pro for Firefox v.0.98.97
OS is Windows 10 Pro version 1809
Browsers: Chrome 78.0.3904.97 (Official Build) (64-bit)
Firefox 70.0.1 (64-bit)
Steps: load a Twitter profile, attempt to use Fireshot to capture selection and save as PDF, also tried capture entire page and save as PDF, Twitter profile goes blank after a short time scrolling, does not load in the profile content as the page is being captured. Without fireshot, just scrolling down the page loads just fine. Fireshot used to capture entire profiles without any issues using capture selection and save as PDF. I have attempted this with multiple twitter profiles, all produce the same issue on both Chrome and Firefox. Cleared browser data/cache and restarted, issue persists.

Tried to include a screenshot of the issue, unsure if it posted properly

Accepted Answer

The Twitter engine uses a lazy loading technique, so there are 2 surprises for FireShot: - Page height is being changed - The content is not loaded on time As long as FireShot cannot handle such events, I recommend manually scrolling pages before the capturing.

Posted: 12 Nov 2019 08:54 Last Edited By: JeffM
	Registered User Currently Offline	Posts: 1 Join Date: Nov 2019
Tried using both Fireshot Pro for Chrome v.0.98.97.1 and Pro for Firefox v.0.98.97 OS is Windows 10 Pro version 1809 Browsers: Chrome 78.0.3904.97 (Official Build) (64-bit) Firefox 70.0.1 (64-bit) Steps: load a Twitter profile, attempt to use Fireshot to capture selection and save as PDF, also tried capture entire page and save as PDF, Twitter profile goes blank after a short time scrolling, does not load in the profile content as the page is being captured. Without fireshot, just scrolling down the page loads just fine. Fireshot used to capture entire profiles without any issues using capture selection and save as PDF. I have attempted this with multiple twitter profiles, all produce the same issue on both Chrome and Firefox. Cleared browser data/cache and restarted, issue persists. Tried to include a screenshot of the issue, unsure if it posted properly

Recent topics	Replies	Views	Last Poster
links from ancestry don't work in acrobat--screenshots with pro in chrome and edge	0	1081
How are we notified about updates?	1	1113
fireshot-install-0_98_97_2.exe - Install Error - Kaspersky safebrowser KIS... copy failed	2	1259
Cannot convert full web page to PDF	4	1345
Upgraded to Pro/Stopped Working	14	1253
Unable to Save website as Multipage PDF	1	1164
Unable to download	4	1269
ThunderBird error previous capturing was not finished yet please complete it before starting a new o	1	1077
Upgrading from version .96 to .97	4	1200
Screenshot a whole page element	0	1079