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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Capture entire screen not working in Chrome 53.0.2785.116 with FS 98.90

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Posted:  03 Oct 2016 19:41
If have current versions of FS Pro and Chrome running on W/10 Pro with the anniversary update.   Using the "Capture entire page" option only captures the visible screen, regardless of the endpoint (pdf, edit, etc).

Note: It is working just fine on the same computer using Firefox 47.0.1
Posted:  07 Oct 2016 18:41
Hello. I have Chrome 55 and FireShot works fine for me. Does your problem happen on some specific web sites?
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Posted:  29 Oct 2016 19:37
Hi

I have a little bit different problem with "Capture entire page" . I have the newest Chrome 54.0.2840.71, Win10 anniversary and the newest Fireshot (0.98.90, I uninstalled and installed the Chrome plugin again). It just captures 1x1 pixel, here is the screen:
http://screencast.com/t/nevcdkDNPHM

the same for other options as saving for example - just one pixel. Previously it worked well - I cannot tell when it got broken I intentionally upgraded to newest Chrome but it didn't help. One pixel is for all pages. Capturing visible part works all right.

How can we debug it together? In the browser console I cannot see anything from Fireshot... There is just info of the visited web page.
Posted:  31 Oct 2016 14:50
Dear boryn,

I'll be glad to assist you in TeamViewer. I'm on UTC+8 time zone, but it's up to you to decide, what time is the best.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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