»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Error: couldn't open library sss.dll

Pages: 1
Posted:  03 Oct 2014 23:30
Hello admins i have this error when i click on fireshot icon to capture the screen and upload it
( Error: couldn't open library sss.dll
In most cases, disabling the anti-virus software or FireShot reinstall helps. )
btw i dont have antivirus or firewall its new installed windows and palemoon
it was working until its updated i think
----------
Plugin version : FireShot  0.98.59
OS type and version : win7 sp1 64bit
Version of browser :  PaleMoon Version: 24.7.2 (x64)
Steps to reproduce the bug : just like any normal use i click on it i get this error message in title
Webpage URL causing this problem : in  all pages
Posted:  04 Oct 2014 09:10
Hello sir, I think the problem is the 64-bit version of Palemoon: FireShot works only on 32-bit Firefox-based browsers.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
Full page screenshot issue on Win 8.1/Chrome
5 2531
Support or MAC?
3 2598
Magnify?
1 754
Firefox 32.0.2
1 3217
Fireshot does not work in Internet Explorer
7 805
License Expired Message
1 729
Compatibility
2 2651
FireShot Lite version Query
1 2867
Take Page Screenshot Buttons Missing
1 2508
Screenshot entire webpage on Single click
1 2763