FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports /
The "Failed to Access folder bug is back
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| Posted: 25 Jan 2014 08:40 | ||
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Registered User Currently Offline |
Posts: 9 Join Date: Aug 2013 |
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 I get a "failed to access folder ........" when trying to save a screenshot. I am on the newest version and a PAID subscriber for Fireshot. It seems you have had this bug before...........please fix ASAP. I am baffled as to why a bug that you previously "fixed" is back in a new version.....poor coding?
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| Posted: 25 Jan 2014 20:44 | ||
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Registered User Currently Offline |
Posts: 54 Join Date: Jan 2014 |
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Can you check the folder in the message to see if it really exists? Or it has write privileges? 
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| Posted: 27 Jan 2014 21:51 | ||
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Registered User Currently Offline |
Posts: 9 Join Date: Aug 2013 |
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PlugIn Version is 0.98.47
OS is Win7 Professional Firefox version is 26.0 Steps to create: Fireshot capture will not save. Error: "failed to access folder...... |
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| Posted: 22 Sep 2014 19:27 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Sep 2014 |
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| This is happening because the folder path in the error doesn't exist. Just create the path as it is structured in the error and you will be able to save/mail/whatever your screen shots again. | ||
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