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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

"entire page" capture is only capturing screen, not page

Pages: 1
Posted:  16 Feb 2012 21:03
"entire page" capture is only capturing screen, not page.  I tried "copy to clipboard", and "save jpeg file" but get the same result.
Posted:  16 Feb 2012 21:42
I read a post from the administrator for a similar issue.  He suggested "capture browser and edit", but I don't see this option.
Posted:  21 Feb 2012 21:49
Just uploaded an update to Chrome webstore. Should be working fine.
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Posted:  06 Mar 2012 17:24
"Capture entire page" is only capturing visible screen, no matter the next step (save, edit, pdf, etc). I'm running Firefox 10.0.2. Thanks.
Posted:  06 Mar 2012 17:29
Any URL specific to this problem?
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Posted:  06 Mar 2012 17:42
Every URL I tried has the same problem.
Posted:  06 Mar 2012 17:45
What FireShot version is used?
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Posted:  06 Mar 2012 17:54
I'm not sure - but I just downloaded the Pro version today. thanks.
Posted:  06 Mar 2012 18:07
Just downloaded it and tested. Works for me. Can you demonstrate your problem in Skype or TeamViewer?
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Posted:  06 Mar 2012 21:17
I have Fireshot version 0.97. I've tried numerous times, as have colleagues, and "capture entire page" captures only the visible area -- regardless which website we use. I don't know how to demonstrate the problem to you.
Posted:  07 Mar 2012 02:17
We can get in touch in Skype and it has a great feature of sharing the screen. The same does TeamViewer. If I find the problem, I'll quickly fix it and provide you with a free key as an appreciation of your efforts.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  07 Mar 2012 02:32
Can you please confirm the previous 0.96 version has the same problems (http://screenshot-program.com/dloads/fireshot_96.xpi) ?
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  09 Mar 2012 19:49
My entire page screen was not capturing e-mails.  So I opened the message in a new window, and used control alt "Z".  The screenshot icon doesn't appear in the e-mail message window, but this method works perfectly.
Posted:  09 Jul 2012 20:32
I can reproduce the bug with Firefox add-on v. 0.98.11 on Firefox 13.0.1.

"Capture Entire Page and ..." -> "Save as PDF ..." produces a pdf with only the visible area. This seems to be related to frames being used. The bug was present with the following page: https://www.padmapper.com/show.php?type=9&id=119101025&src=main

but not with another page that was not using frames:

http://www.eurekalert.org/pubnews.php
Posted:  07 Feb 2014 01:23
I'm using FS v0.98.48 on FIrefox v27.0 -- I found that this doesn't work when taking a screenshot of webpages with frames. I hope we can get this fixed.
Posted:  07 Feb 2014 18:29
Yes, frames are the weak side of FireShot. No solution for this at the moment, sorry.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  08 Feb 2014 20:15
How about downgrading Firefox to an older version, not sure onto which one but would that make a difference? https://imagicon.info/cat/13-77/smile3.png
Posted:  03 Mar 2014 12:29   Last Edited By: Urbi
Hmm,
I have problem with new skin Google Analytics. I can't take entire page shot because its doing only visible part.
There is any solution?
Newest plugin and chrome.
Posted:  03 Mar 2014 17:26   Last Edited By: Sisko12
I have the same Problem with Google Analytics. I can't capture the entire Page. Last Month it works. I have returned to Firefox 26 and i tried Fireshot Pro Evalution. Nothing helps. What can i do. Please help.


Plugin Version: Newst Fireshot Pro Evaluation
OS: Windows 8.1 Pro 64Bit
Firefox: 26 & 27
Webpage: Google Analytics

greetings

Frank
Pages: 1