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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

All screen captures are completely white

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Posted:  14 Aug 2008 22:03
Hi,

when I save a picture in fireshot pro, it only saves a white picture without any content. The file I tried png, jpg etc.. has the correct size, but it is only white. This happens in 0.57 & 0.55 in pro mode.

So now I'm using 0.50 pro and it works!

Plugin version: 0.57 pro / 0.55 pro
OS: Windows Vista Ultimate x64
Firefox: 3.0.1 (de_de)

I also have this behavior on:

Plugin version: 0.57 pro / 0.55 pro
OS: Windows XP 32 bit
Firefox: 3.0.1 (de_de)

In simple mode it is working on 0.57!

bye ioh
Posted:  16 Aug 2008 16:43
Hello,

The fix will be available as update to 0.58 version as soon as it will be approved by Mozilla reviewers (2-3 days)
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