Posted: 09 Aug 2010 20:29 Last Edited By: muthiah | ||
Registered User Currently Offline |
Posts: 1 Join Date: Aug 2010 |
|
Hi,
Your site says that the pro is a 30 day trial and once the trial ends, it will automatically switch to the basic version and we need to purchase the license to use the pro features. Since I just use it for my personal use and that too very minimalistic, the extra features is not worth the amount that I need to spend for this. So I thought of not to upgrade to the pro, but unfortunately, after the 30 days, it is not switching back to the basic version. I tried un-installing it and installing it again, but it still complains that the trial is over and is asking to purchase the software. Any solution please? Plugin version: 0.83 OS type and version: Windows XP with service pack 3 version of IE: IE7 Steps to reproduce the bug: Install the firefox, upgrade to pro, after 30 days, it complains to purchase the product and I do not have any way or option to switch back to basic free version. Thanks. |
Posted: 11 Aug 2010 20:44 Last Edited By: ram226 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Aug 2010 |
|
I am having the same problem can you people help me out?
Thanks, -Ram |
Posted: 25 Aug 2010 02:08 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Aug 2010 |
|
I'm having the same issue. This report has been here for a couple of weeks. Any answers? |
Posted: 27 Aug 2010 02:40 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Aug 2010 |
|
Can we expect a reply to this issue anytime soon? I'm having the same problem. |
Posted: 27 Aug 2010 21:21 | ||
Registered User Currently Offline |
Posts: 2 Join Date: May 2010 |
|
Version: Don't know as every time I try to find out it tells me the Pro trial period has expired.
OS Type: Win XP SP3 IE8 I too am having the same problem. The Pro version has expired and it is not reverting to the free version. Please popst a fix to this ASAP. |
Posted: 01 Sep 2010 22:12 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Sep 2010 |
|
The same problem appeared after upgrade to 0.85 :(
Plugin version: 0.85 OS Type: WinXP Pro Eng SP3 FF: 3.6.10pre Steps to reproduce: Message about FS expired appears instead of ANY try to use it! |
Posted: 09 Sep 2010 17:15 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Oct 2009 |
|
I, too, am having the same issue. Has anyone gotten a reply here? |
Posted: 09 Sep 2010 17:17 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Oct 2009 |
|
Same issue, more info.
Pro version in both IE 8 and FF 3.6.8 WIndows 7 64-bit To reproduce, I uninstalled in both IE and FF. Restarted each, it was gone. Downloaded the free version, installed, still shows the Pro trial expired. Can't use it. |
Posted: 13 Sep 2010 17:41 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Aug 2010 |
|
Looks like there was more than one thread on this issue.
Find the solution at https://screenshot-program.com/sup/art859.htm :-) |
Posted: 15 Sep 2010 21:36 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Sep 2010 |
|
Fireshot 0.85
Win 7 Ultimate Firefox 3.6.9 Uninstalled/disabled/reinstalled etc Fireshot addon. Nothing seems to alleviate the problem. Windows IE free version works for now but I hate using IE. Please help! |
Posted: 15 Feb 2012 16:33 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Feb 2012 |
|
That link doesn't work... gives fatal error message like the page was deleted.
Has anybody found a solution to this problem? I am using Chrome too on Win7 64bit |
Posted: 15 Feb 2012 16:38 | ||
Registered User Currently Offline |
Posts: 2 Join Date: May 2010 |
|
Use Greenshot. It's free and independent of web browsers. It's will capture anything on your screen. |
Posted: 23 Feb 2012 07:57 | ||
Registered User Currently Offline |
Posts: 4 Join Date: Jan 2012 |
|
Hi,
Does Fireshot ever going to get back to us about this??? Plugin version : FireShot 0.96 OS type and version : MS Windows 7 SP1, english Version of Firefox : Firefox 10.0.2 Steps to reproduce the bug : Every time Fireshot is used I'm have IE, Chrome and Firefox installed and fireshot is installed on all 3. Firefox is my main browser and only on firefox I keep getting the message " Fireshot Pro has expired, do you want to buy a license" and I don't want to buy but it never reverts back to the basic. PLEASE help or fix this issue with firefox, seeing that it keeps working on the other 2 browsers. |
Posted: 01 Mar 2012 13:23 | ||
Registered User Currently Offline |
Posts: 17 Join Date: Jan 2012 |
|
it's not an issue, it's a feature. they know EXACTLY what to do in this situation, but they want you to pay the software. |
Posted: 16 Apr 2012 03:34 | ||
Registered User Currently Offline |
Posts: 4 Join Date: Apr 2012 |
|
The Pro version has expired and it is not reverting to the free version. |
Posted: 26 May 2012 06:05 | ||
Registered User Currently Offline |
Posts: 1 Join Date: May 2012 |
|
Close Firefox. Launch regedit.exe, find "HKEY_CURRENT_USER/Software/Screenshot Studio for Firefox", change "fx_prokey" from yes to no. Launch Firefox again, and you should be good to go. |
Posted: 02 Jun 2012 14:23 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Jun 2012 |
|
I tried this "change "fx_prokey" from yes to no" and still not working. The Pro version has expired and it is not reverting to the free version. |
Posted: 02 Jun 2013 15:26 | ||
Registered User Currently Offline |
Posts: 88 Join Date: May 2013 |
|
Will using programs like CCleaner be able us to install this program to the free version again? |
Posted: 19 Nov 2018 21:24 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Nov 2018 |
|
Do this:
1. Remove the FireShot extension 2. Close your browser 3. Find FireShot in your C:\Users\xxxx\AppData/Roaming folder 4. Delete the entire folder 5. Open your browser 6. Reinstall FireShot Lite |
Recent topics | Replies | Views | Last Poster |
Forex charts |
1 | 1950 | |
Disappointed to your products - Only PRO/Actions/Price |
3 | 3028 | |
FireShot 0.83 on Firefox3.6.8 in Windows 7 install problems |
4 | 3615 | |
Take screenshot of the Region doesn't need sub-menu (always use Capture Rectangle) |
1 | 3444 | |
Add cut-out functionality |
0 | 1657 | |
Support for zooming |
0 | 1753 | |
Deleted images still in directory |
1 | 3607 | |
It doesn't work in Hotmail |
1 | 3457 | |
delete EasyCapture Account? |
2 | 4739 | |
FireShot extension for IE v.0.83 has problems in Windows 7 64-bit IE 8 |
2 | 4878 |