Transfer to new computer - Chrome will not accept key

Question

I moved to a new computer and removed the license from my old one. Chrome will not accept my key when trying to license it but FireFox will. This is the error I am receiving.

"The license information for this application is missing or invalid. You must enter a valid license key to use this program"

As I said above, I was able to get the license accepted and able to use FireShot on FireFox. I need it for both plz.
Thanks.

fireshot 0.99.15
chrome 96.0.4664.110 64bit
firefox 95.0.2 64bit

Accepted Answer

Hello. According to my expertise, this problem can be solved by following the steps: 1. Close all browsers. 2. Remove the folder %appdata%\FireShot\settings. 3. Restart browser and re-enter the key.

Posted: 29 Dec 2021 21:42
	Registered User Currently Offline	Posts: 1 Join Date: Dec 2021
I moved to a new computer and removed the license from my old one. Chrome will not accept my key when trying to license it but FireFox will. This is the error I am receiving. "The license information for this application is missing or invalid. You must enter a valid license key to use this program" As I said above, I was able to get the license accepted and able to use FireShot on FireFox. I need it for both plz. Thanks. fireshot 0.99.15 chrome 96.0.4664.110 64bit firefox 95.0.2 64bit

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