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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

scrolling screenshot does not work anymore

Pages: 1
Posted:  26 Jul 2021 14:05
Plugin version  FireShot 0.98.98
OS type and version MS Windows 10 Pro
Version of browser  Edge Version 92.0.902.55  (64 bit)

Webpage URL causing this problem: all

Since yesterday fireshot does not capture entire wabpages and hangs after inizial partial scroll

Please help!
Posted:  27 Jul 2021 03:26
I have the same issue..
Posted:  28 Jul 2021 04:06
Hello and thank you for your report!

Please get the explanation and instructions how to fix it here:

https://getfireshot.com/sup/art3122.htm
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Posted:  28 Jul 2021 13:58
Hello,
I'm having this problem with MS Edge, not with Chrome.

Can you please let me know?

Best regards
Michele
Posted:  29 Jul 2021 14:41
Hello. The solution is the same.
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Posted:  29 Jul 2021 17:00
Hello,
could you post a detailed screen screen to fix the problem with Edge as you did with Chrome?
You replied the solution is the same but I cannot find the scrolling options modification options in Edge installation of your extension.

Can you please help?

Will you also release an update for Edge as you did for Chrome that resolves the problem?

My best
Michele
Posted:  30 Jul 2021 11:37
Is it the Edge New based on Chromium? If so, then the instructions are the same. Another approach is to wait until the update is approved by Microsoft, then it will be delivered to your computer automatically.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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