»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Getting error: "Failed to get access to the folder..."

Pages: 1
Posted:  13 Jul 2011 04:11
FireShot 0.91
Windows 7
Firefox 3.6.18

When I do a screen capture, crop it, then click save, I immediately get the following error: "Failed to get access to folder 'C:\Users\Ali's Laptop\AppData\Roaming\FireShot\publish\'"

I've looked at the other posts here about file permissions and even followed the link posted, but have no clue how to fix the problem.

Help?
Posted:  14 Jul 2011 08:48
Can you locate/manually create this folder?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  23 Jun 2013 15:43
Hi Supersail, does that folder exist at all? Also, are you using a PC with no admin rights?
Pages: 1


Recent topics Replies Views Last Poster
FireFox 6.0 Compatibility
5 4337
Stop it from always opening file location after a save
3 4233
License key is not valid for IE 8.0
3 3290
Fireshot for IE free or only Pro?
2 4216
Forced into Pro
10 4274
How to get back to standard license?
1 4533
Cannot save files under Vista/Windows 7
1 3218
Studdering or Repeating full website screenshots
5 3453
How to show "Fireshot" IE toolbar? Not visible in menu Tools->Toolbars
3 4584
Firefox 5 disables screenshot Chrome extension
5 3614