Posted: 09 Feb 2009 10:34 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Feb 2009 |
|
Hi,
I Purchased a Pro License via TrialPay. When I enter my Licence information, Fireshot says "successfully switched to pro" or the like, but when I click the green exclamation mark in the footer, I get the message my 30 day trial has expired and am switched back to trial mode. Whe I restart firefox, Fireshot wil also operate in trial mode only. What can I do? Daniel |
Posted: 09 Feb 2009 10:42 | ||
Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
|
Just retype the information and everything should be ok. This is a bug due to current release. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 09 Feb 2009 11:14 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Feb 2009 |
|
Hm, I tried that three times after I got the update tomorrow mornig - no luck. |
Posted: 09 Feb 2009 11:24 | ||
Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
|
Most of the users enter support code instead of license code. I cannot locate your order via email, please let me know your order reference number or the user name you're trying to enter while activating. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 09 Feb 2009 11:50 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Feb 2009 |
|
Hi,
User Name is Daniel Treplin, I use the thing labeled "License Key" that starts with "21HM-" and has six 4-digit-segments and fireshot says it accepts the registration, so I dont think I enter something wrong. |
Posted: 09 Feb 2009 14:05 | ||
Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
|
Yes, everything is OK with the code.
When you switch to pro and enter the license, does it switch to trial after restarting (but WITHOUT clicking the green exclamation mark) ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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