| Posted: 08 Jul 2016 15:42 | ||
|
Registered User |
Posts: 2 Join Date: May 2016 |
|
|
I bought my initial Fireshot lifetime license on April 27, 2016, GET160427-8969-29230. On May 15, 2016 my computer crashed, and I lost everything. I immediately posted that fact on your website and requested a license reissue. I did not receive an answer, so I sent you an email to that effect on May 20, 2016. Because I had already paid for a lifetime license, I needed to know how to get and reinstall the program. I never received an answer to that email, so I downloaded the program to my new computer, and was told to send another $39.95 to get a license. That license is GET160601-1842-88173.
I have now paid for two licenses and I am, and forever will be, only using one license. I have never received any contact from you regarding this issue. I tried to find my initial post on your website to see if there was an answer there, but it has disappeared. Also, I can find no phone number or address on your website, so how can I talk to somebody about this? |
||
| Recent topics | Replies | Views | Last Poster |
|
Whole webpage screenshot in chrome |
1 | 2380 | |
|
Why Are Link URLs in a PDF Stored on GetFireShot Website? |
1 | 2845 | |
|
Fireshot Pro not detecting page properly |
1 | 827 | |
|
How do i use FireShot extension in Windows 10 Internet Explorer version 11 ? |
1 | 1099 | |
|
Hardcopy is too small, Fonts are garbled |
6 | 2218 | |
|
My page screenshot is garbled |
1 | 2058 | |
|
when zooming out a webpage, it is not captured properly |
5 | 2231 | |
|
Fireshot with Firefox Nightly |
1 | 756 | |
|
%u doesn't work correctly |
1 | 2170 | |
|
Move page screenshot size to bottom when scrolling |
1 | 2106 |