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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

No 'save as' dialog when running Fireshot in Chrome Incognito mode

Pages: 1
Posted:  25 Jan 2026 03:15
I'm doing a trial of Fireshot Pro.

    Plugin version: 2.1.4.7

    OS type and version: Windows 11 Pro

    Version of browser: Chrome v143.0.7499.193  (Official Build)  (64-bit)

    Steps to reproduce the bug:

          To simplify the expansion of collapsed comments/replies, User Agent string was set to emulate a mobile device by going to DevTools->More tools->Network conditions->User agent->UNCHECK 'User browser default'->set Custom to be: Mozilla/5.0 (Linux; Android 12; Pixel 6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.62 Mobile Safari/537.36
I'm doing a trial of Fireshot Pro.

          Go to the URL, click on Extensions ("puzzles" icon) in the tool bar->Take Webpage Screenshots Entirely - FireShot->Capture entire page and Save as PDF

          Fireshot shows a progress bar with option to STOP it, but once the progress bar completes and disappears, there's no save-as dialog and nothing gets written to the Fireshot download folder.

    Webpage URL: https://www.facebook.com/groups/ElectronicParts/posts/2367675863421735

Log file is too large -- this forum limits messages to 20K. See https://pastebin.com/qkLj2Xjp
Pages: 1


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