»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Lost FS button

Pages: 1
Posted:  10 Jan 2017 19:06
Plugin version: 98.90 (most recent)
OS: MS Windows 10
Firefox:  50.1.0
Have enjoyed the use of FireShot for a while now, but just recently I've lost my Fireshot button that normally sits in the address or bookmarks bar.  I've gone through options, I've tried removing and reinstalling.  I even tried uninstall/reinstalling Firefox.  I can get Fireshot using the context menu or tools menu, but my toolbar button is what I'm most comfortable using.

Yes, I did look in the 'Customization menu' to see if it was in there.  I even hit the 'restore defaults' while in 'customization', where it spits all the various added plugin buttons back into the customization tool box, but the Fireshot button never shows up no matter what I try. 

Any ideas would be appreciated!  Thank you!
Posted:  18 Jan 2017 05:12
Can you check please the Addons window? Does FireShot extension exist in the list and is it enabled?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  21 Jan 2017 10:09
Thank you for your response.  Yes, that was the very first thing checked.  As of this moment, after trying many various installs and reinstalls, I have installed an earlier version of Firefox and an earlier version of Fireshot and finally have my button back.  Yeah, I know security is an issue.  Hopefully at some point in time I can get an update that works.  Until then I'll go with the older models that work together.
Thanks again.
Pages: 1


Recent topics Replies Views Last Poster
whole webpage screenshot sized for muliple A4 pages when printing
1 2593
Monitor selection when capturing
1 856
Screen capture chrome extension Error
2 3680
Add the domain to the file name
1 2180
incomplete screenshot of a full page in chrome
1 2161
time and URL stamps on website screenshot?
1 4054
Selection and element locking out scrollbar
1 3191
Black Screen
3 1064
No 64bit support. Fireshot not working with Firefox, Edge, Chrome and opera 64bit
10 4184
when your plugin will work with 64bit ???
6 2626