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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Licence problem in IE

Pages: 1
Posted:  17 Jan 2011 12:40
Hi,

I just bought a pro license and everything's OK on FF and Chrome. But IE refuses to accept my license key.

How do I do?

Thx
Bruno
Posted:  22 Jan 2011 19:52
No answer? I bought the pro licence and I cannot use mad

Someone from Screenshot studio can help?
Posted:  27 Jan 2011 05:23
Actually, another license for IE should be purchased.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Jan 2011 13:30
Same issue here. Where is this mentioned on the website that you need another license for Internet Explorer?? I have read all the pages and it is not mentioned.

We bought 4 licenses of the product expecting it to work in all the mentioned browsers, if this is not the case your information is misleading!

If you take no action I will order my credit company to make a chargeback...
Posted:  31 Jan 2011 15:13
I do agree with aon... In addition, only one license is needed for both FF and Chrome, why a separate license for IE?
Posted:  12 Feb 2011 01:31   Last Edited By: BerdacheBear
I couldn't get Firefox Pro to work in IE, then found this thread. You people are unconsionable with your marketing practice -- making people think FireShot Pro will work in both FireFox and IE, but neglecting to tell them they will have to purchase TWO licenses in order to accomplish it. Ridiculous. I feel deliberately deceived and cheated. I wouldn't have bought ONE license if I'd known I would have to purchase TWO. I'll be reporting you to Mozilla -- I'll bet they don't want to be seen as supporting such deliberately deceptive marketing.
Posted:  13 Feb 2011 20:00
When you purchase FireShot Pro for Firefox, the product name is FireShot Pro for Firefox (neither for IE, nor Chrome nor Safari nor anythin else). Why do you think we're cheating? Why not write your own app and perform the marketing you would like?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  29 Mar 2011 17:19
I would like have my 30 day money back guarantee for purchasing your product on March 28, 2011.  It isn't working correctly and is ineffective for my needs.

K. Crowley
Posted:  29 Mar 2011 17:25
Refund is not a problem, but please tell me more about your problem.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  26 Apr 2014 19:33
Hi Karen, how did this work out for you just out of curiosity.
Pages: 1


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