I can't scroll through screenshots on this site of chatgpt with Fireshot

Question

I can't scroll through screenshots on this site of chatgpt with Fireshot
---
site: chat.openai.com
---
situation: If I chat more than one page, then I can't make screenshot of all page with Fireshot.
Please, Please fix it. It's boring me again and again

Accepted Answer

It's nicely captured, just checked it again. When did that started? Do you have any other extensions enabled that may prevent FireShot from capturing this web page? Can you please disable these extensions, reload the page and try again?

Answer

Thank you. We're receiving a lot of problem reports, and if the problem exists, then usually we get reports from 5-10 people. By taking into account how is chatgpt popular, this problem was mentioned only in this topic. Like I said previously, I did a couple of checks in different configurations to make sure the page is captured properly even if it's long enough and needs scrolling. So I suppose the problem is caused by some software preventing FireShot from scrolling the chatgpt page. Can you please check this: Do you have any other extensions enabled that may prevent FireShot from capturing this web page? Can you please disable these extensions, reload the page and try again?

Answer

Thank you. I can confirm that capturing a page selection in ChatGPT works only for a visible part of the page. However, capturing entire page works normally. If you're using FireShot Pro, you can capture desired portion of the page and then crop it in FireShot Editor. We hope to introduce a fix to this problem in one of the next updates. Thank you for your understanding!

Posted: 08 Aug 2023 08:15
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2023
I can't scroll through screenshots on this site of chatgpt with Fireshot --- site: chat.openai.com --- situation: If I chat more than one page, then I can't make screenshot of all page with Fireshot. Please, Please fix it. It's boring me again and again

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