FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
I cannot upgrade to Pro Version
Pages: 1
| Posted: 31 Mar 2010 12:13 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Mar 2010 |
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FireShot 0.81
MS Windows XP Professional SP3, English Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729) First great product...decided to purchase pro (done) Followed email instructions sent..check you have downloaded latest version of FireShot, was 0.80 installed 0.81 Select "Switch to pro" - Error message "Error locating Function in SSS.dll" click ok - sends message to Firefox, subsequent attempts crashes firefox immediately Have administrator rights, tried so far... Restart firefox Restart PC search for sss.dll (not found) Can you help, I'd really like to get the tool working |
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| Posted: 31 Mar 2010 12:31 | ||
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Administrator Currently Offline |
Posts: 4163 Join Date: Jan 2007 |
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SSS.dll should exist. Possibly anti-virus software prevented Firefox from deploying this file during installation. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 31 Mar 2010 12:40 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Mar 2010 |
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Seemed to have solved the problem..
Uninstalled (all) FireShot addons Restarted Firefox, downloaded Fireshot, went to register pro version (worked), entered user name and licence key...seems to be okay, I'll let you know.. Again great product.. re antivurus, not that I'm aware of..no indication in the logs..a glitch? |
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| Posted: 31 Mar 2010 12:43 | ||
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Administrator Currently Offline |
Posts: 4163 Join Date: Jan 2007 |
Fine. Thank you 
Sometimes A/V programs prevent installation without any indication. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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