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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

I cannot upgrade to Pro Version

Pages: 1
Posted:  31 Mar 2010 12:13
FireShot 0.81
MS Windows XP Professional SP3, English
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)

First great product...decided to purchase pro (done)
Followed email instructions sent..check you have downloaded latest version of FireShot, was 0.80 installed 0.81

Select "Switch to pro" -
Error message "Error locating Function in SSS.dll"
click ok - sends message to Firefox, subsequent attempts crashes firefox immediately

Have administrator rights, tried so far...
Restart firefox
Restart PC
search for sss.dll (not found)

Can you help, I'd really like to get the tool working
Posted:  31 Mar 2010 12:31
SSS.dll should exist. Possibly anti-virus software prevented Firefox from deploying this file during installation.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Mar 2010 12:40
Seemed to have solved the problem..
Uninstalled (all) FireShot addons
Restarted Firefox, downloaded Fireshot, went to register pro version (worked), entered user name and licence key...seems to be okay, I'll let you know..

Again great product..

re antivurus, not that I'm aware of..no indication in the logs..a glitch?
Posted:  31 Mar 2010 12:43
Fine. Thank you smile

Sometimes A/V programs prevent installation without any indication.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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