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FireShot - Full webpage screenshot tool support forum / Browser Extension / Public Support

HELP! Gmail Automatically Attaches JPEG

Pages: 1
Posted:  31 Aug 2017 17:42
I just got with FireShot and wanted to send a captured part of my screen to a colleague.  I chose the "Gmail, JPEG" option and now every time I go to send an email (to anyone else), the JPEG file attaches.  Even if I reply to an email, it takes out that person's email address, inserts the JPEG file, and treats it like a brand new email with "Screenshots from FireShot" as the subject line.  How can I change this so I don't have to physically remove the attachment every time?
Posted:  05 Sep 2017 18:26
Hello, what version of FireShot are you using?
If you restart Chrome, and try sending a screenshot via Gmail once again - will this problem repeat?
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Posted:  11 Jul 2018 17:47
this is happening to me every new email the screen capture keeps adding automatically
Pages: 1


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