»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

google maps screenshot blank

Pages: 1
Posted:  28 Feb 2014 06:50
Hi,
  I wanted to capture the text from this web site: https://nakedsecurity.sophos.com/2014/02/27/how-emails-can-be-used-to-track-your-location-and-how-to-stop-it/ and what I got was completely blank. I own the professional version. Is there any I can do to fix this or is this a bug? Thanks.
Posted:  28 Feb 2014 12:39
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

    Plugin version (i.e. FireShot 0.45)
    OS type and version (i.e. MS Windows XP Professional SP2, English)
    Version of Firefox (i.e. Firefox/2.0.0.14)
    Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)
    Webpage URL causing this problem

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  28 Feb 2014 21:58
Hi Scott. Just double checking on this for you. Were you able to make this work by any chance? Would be nice if you can share the steps too.
Posted:  28 Feb 2014 23:28
Hi,

Here is an update. To capture the page I was using IE 11.0.9600.16518 which is the latest version. I tried Firefox 27.0.1 and was able to capture the page with the text. Capturing the text in Firefox, it was difficult to scroll to capture the data. It was much easier to capture the data in IE because the scroll was much easier. I am running Windows 8.1 64 bit with 16 GB's of ram. I hope that helps.
Pages: 1


Recent topics Replies Views Last Poster
Fireshot won't capture entilre page for some sites
8 7326
Save 3 of 16 pages
2 2492
Screenshot extension - Firefox and Seamonkey browsers
3 3254
Save without prompting
2 2585
Very strange update from v0.98.48 to v0.98.47
3 2719
Feature Request: Ability to change default font size for text objects
1 2619
Fireshot is incompatible with Firefox 26.0
2 903
scrolling window
2 840
Save as Text
2 2669
A BUG.........and where is email support???
3 2505