Cannot save files under Vista/Windows 7

Question

Hi,

I'm unable to save the screenshots under Vista/Windows 7. The file is displayed in the file dialog, but it cannot be seen in any other file explorer windows opened. It cannot be listed even in the command prompt, and if I click on properties on the Fireshot's file save dialog, the security tab displayes error, and is empty.

Accepted Answer

Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 04 Jul 2011 18:11
	Registered User Currently Offline	Posts: 1 Join Date: Jul 2011
Hi, I'm unable to save the screenshots under Vista/Windows 7. The file is displayed in the file dialog, but it cannot be seen in any other file explorer windows opened. It cannot be listed even in the command prompt, and if I click on properties on the Fireshot's file save dialog, the security tab displayes error, and is empty.

Posted: 05 Jul 2011 15:15
	Administrator Currently Offline	Posts: 4280 Join Date: Jan 2007
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem: Plugin version (i.e. FireShot 0.45) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of Firefox (i.e. Firefox/2.0.0.14) Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Recent topics	Replies	Views	Last Poster
Studdering or Repeating full website screenshots	5	3452
How to show "Fireshot" IE toolbar? Not visible in menu Tools->Toolbars	3	4583
Firefox 5 disables screenshot Chrome extension	5	3610
FireFox 5 - Not Compatible	9	4165
Licence key error with Google chrome	7	2472
compatibility with FireFox 5.0 ?	2	1927
FireShot Beta For Firefox 5.0	2	4471
Upload error: authentication failed; wrong username or password	3	2229
you know the Problem.	0	1611
Trouble Installing On IE	2	3491