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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Fireshot MAC no longer taking full page images

Pages: 1
Posted:  31 Aug 2015 17:19
Fireshot (Mac) no longer taking full page images. Selecting full page results in only what is seen in browser before scroll

Running Firshot  0.98.79
Browser Chrome 44.0
OS Mac OSX 10.10.4

Launched browser today and noticed a Red notification on the Fireshot icon within browser.
After clicking is showed the notification screen.
Posted:  31 Aug 2015 17:33
I can provide support to you via TeamViewer. This app is free and does not require installation. According to my experience, it's the fastest way of solving problems remotely.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Aug 2015 17:38
OK. You need me to provide ID and PW?
Posted:  31 Aug 2015 17:40   Last Edited By: JK
Yes, please send them to contacts@getfireshot.com
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Aug 2015 18:19   Last Edited By: JK
Unfortunately, the internet speed does not let me to finish my investigation.
Can you do one research for me? Please enable scrollbars in your system (https://kb.tableau.com/articles/knowledgebase/displaying-scroll-bar), then restart Chrome and try capturing a whole webpage. I think, it should work.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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