FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Fireshot MAC no longer taking full page images
Pages: 1
| Posted: 31 Aug 2015 17:19 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Aug 2015 |
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Fireshot (Mac) no longer taking full page images. Selecting full page results in only what is seen in browser before scroll
Running Firshot 0.98.79 Browser Chrome 44.0 OS Mac OSX 10.10.4 Launched browser today and noticed a Red notification on the Fireshot icon within browser. After clicking is showed the notification screen. |
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| Posted: 31 Aug 2015 17:33 | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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I can provide support to you via TeamViewer. This app is free and does not require installation. According to my experience, it's the fastest way of solving problems remotely. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 31 Aug 2015 17:38 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Aug 2015 |
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| OK. You need me to provide ID and PW? | ||
| Posted: 31 Aug 2015 17:40 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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Yes, please send them to contacts@getfireshot.com __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 31 Aug 2015 18:19 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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Unfortunately, the internet speed does not let me to finish my investigation.
Can you do one research for me? Please enable scrollbars in your system (https://kb.tableau.com/articles/knowledgebase/displaying-scroll-bar), then restart Chrome and try capturing a whole webpage. I think, it should work. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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