»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Fireshot displays javascript error when trying to switch to Pro version using Firefox 52.0 (64-Bit)

Pages: 1
Posted:  12 Mar 2017 10:12   Last Edited By: JK
Anytime when I try switching to the pro version by clicking on the context menu 'Switch to Pro' or 'Register' or click on 'View license info' , fireshot displays an error message and says it'll contiue in Lite mode.

Error:
Fireshot failed to init the host app with the following error:
TypeError: elem is null

OS: Windows 10 Pro (64-Bit)
Firefox: 52.0 (64-Bit)
Plugin version: 0.98.92.b1

Antivirus: Kaspersky and Malwarebytes. Both were stopped when re-installing after uninstalling Fireshot.

Console log::
--------------------
uncaught exception: CTYPES_ERROR  (unknown)
Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead[Learn More]  jquery.min.js:1
Sending message that cannot be cloned. Are you trying to send an XPCOM object? MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Unchecked lastError value: Error: Script returned non-structured-clonable data  ExtensionCommon.jsm:265
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Use of getPreventDefault() is deprecated.  Use defaultPrevented instead.  jquery.min.js:3:31293
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.  ping:1:51
Sending message that cannot be cloned. Are you trying to send an XPCOM object?  MessageChannel.jsm:547:6
Sending message that cannot be cloned. Are you trying to send an XPCOM object?
--------------------
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
not working in Thunderbird
0 791
FireShot isn't able to capture MailChimp reports ClickMap
1 857
web page PDF with readable text?
3 2238
multi page screenshots
1 1962
Error saying License is invalid
1 767
Can't create full page screenshot without (multi-page PDF) page breaks
4 959
Problems With screenshot extension In Chrome
10 4671
Cancelling an incorrect SAVE negates redoing correctly
0 2934
Sizing of icons
0 1778
Incomplete scrolling screenshot of web page
0 2351