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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

FireShot crashing IE7

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Posted:  15 Jan 2009 08:16
I've installed FireShot 0.65 on both Firefox 3 and IE7 running on Windows Vista Home Premium.  It works fine in Firefox but crashes IE7 every time I click on it.  I suspect it may be conflicting with another add-on in IE7. I've reset IE to it's original settings and tested it with various add-ons disabled but with no success. Does anyone know of any IE add-on or setting that could possibly be at odds with FireShot?
Posted:  26 Feb 2009 20:26
Hi,
I have the same problem.
I have the same configuration machine and it is impossible uninstall the IE7 from Vista because it is included on O.S. Vista.
Posted:  27 Feb 2009 11:00   Last Edited By: JK
I need volunteers to help me debugging this issue. Please write me to contacts@screenshot-program.com
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Posted:  03 Mar 2009 04:05
An update since my original post:  I now have FireShot working on IE, but IE8 Beta not IE7, and accomplished this in an unexpected way.  After upgrading to IE8 Beta, I decided to try installing FireShot again by downloading it from the FS website, yet it still wouldn't work. So I uninstalled FS and gave up.  But while using Firefox a few days later, I noticed an option to "Integrate into Internet Explorer" in FS's drop-down menu. So I gave it a try.  Although a message appeared that the installation had been blocked because it wasn't compatible with IE8, I opened IE8 anyway to check.  Not only was FS installed, but it worked fine! In short, the manual installation didn't work but the automatic installation did. Go figure.
Posted:  03 Mar 2009 05:17
Yes, I suggest, this happened because you installed 0.69 version exactly at the moment when it was released.
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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