Can't Export long screenshots to any editor

Question

Fireshot 0.63
Windows XP SP3
Firefox 3.0.5

I'm having an issue exporting to an external editor for some reason. The error I get is:

"An error occured while starting external editor.
Please check whether specified path exists."

I take a screenshot using firefox and it opens up the fireshot editor, I click the export button and get that error. I've tried uninstalling and reinstalling with no luck. I do a lot of mockups and use photoshop a ton so this is crucial to me.

Awesome tool...bought it a year ago or so and can't live without it!

Accepted Answer

can you provide us with a screenshot of the 'Open in external Program' window? I'm wondering why 'mspaint.exe' doesn't work for you.

Answer

Thanks for the screenshot. By the way, you could upload it to easycaptures.com using FireShot. I think I see the problem. This field in options is obsolete, you should specify the editor in another place. To do it, hold shift and press 'Open Screenshot in external Editor'. You'll see the dialog.

Posted: 07 Jan 2009 11:49
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2009
Fireshot 0.63 Windows XP SP3 Firefox 3.0.5 I'm having an issue exporting to an external editor for some reason. The error I get is: "An error occured while starting external editor. Please check whether specified path exists." I take a screenshot using firefox and it opens up the fireshot editor, I click the export button and get that error. I've tried uninstalling and reinstalling with no luck. I do a lot of mockups and use photoshop a ton so this is crucial to me. Awesome tool...bought it a year ago or so and can't live without it!

Posted: 07 Jan 2009 11:56
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2009
Update: I just tried to copy to clipboard and paste into photoshop but that didn't work either.

Posted: 08 Jan 2009 11:14 Last Edited By: JK
	Administrator Currently Offline	Posts: 4280 Join Date: Jan 2007
can you provide us with a screenshot of the "Open in external Program" window? I'm wondering why "mspaint.exe" doesn't work for you. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 09 Jan 2009 01:39
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2009
Here is a screenshot of what I think you wanted. If it was something else that you wanted, let me know. https://themcewans.com/fs_external_program.jpg

Posted: 09 Jan 2009 08:20
	Administrator Currently Offline	Posts: 4280 Join Date: Jan 2007
Thanks for the screenshot. By the way, you could upload it to easycaptures.com using FireShot. I think I see the problem. This field in options is obsolete, you should specify the editor in another place. To do it, hold shift and press "Open Screenshot in external Editor". You'll see the dialog. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 12 Jan 2009 22:38
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2009
That did it!!! Thank you so much. Fireshot rules once again!!!

Recent topics	Replies	Views	Last Poster
Nothing works	2	3356
hot key for IE	5	5245
Retrieving Key???	4	2290
Crop to a specific height and width	4	4436
Screenshot Chrome extension problems capturing screenshots of Flash program	1	4081
Unable to Activate Account	8	2456
TypeError: this.getTopWindow() has no propertie	1	3378
REQ: multiply selection and new arrow	5	4101
Shortcut Key for Fireshot - tip.	6	13367
Shortcuts for Fireshot	2	6599