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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

firefox could not install fireshot

Pages: 1
Posted:  07 Sep 2009 21:21
plugin version 0.78
Windows XP SP3
firefox 3.52
when trying to install via https://addons.mozilla.org/en-US/firefox/addon/5648, the error
"firefox could not install the file at

https://releases.mozilla.org/pub/mozilla.org/addons/5648/fireshot-.078 fx+tb-win.cpi because unexpected installation error

then on the error console, the message appeared
e.location.getitemlocation(e.id) is undefined
"file:///ctonguerogram%20files/mozilla%20firefox/components/nsextensionmanager.is

can u give me your email so i can send you all the screenshots that display this error

i tried installing fireshot 5x, but to no avail

i even bought fireshot pro, so i truly hope you can help me since i paid for ur program
Posted:  08 Sep 2009 03:17
bugfix@screenshot-program.com

Did it work earlier?
What if you install another FX version?
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