Lost my license key

Question

hello, I bought a licence pro some month ago, and i recently lost all data on my computer. Can you send me my license key again ?

Accepted Answer

Thanks, you are welcome :)

Answer

Should be in your junk mail. I sent the code again.

Answer

Steve, I need at least one of the following: - Owner name - Email - Reference number Possibly a date of purchasing will help if I'll be able to confront it with the information from you.

Answer

Wonderboy, I resent the licence key. Are you sure you did not lose it in your spam folders? Will send it again to kyriakos.anargyros@ontelecoms.gr

Answer

Olivier, I've just resent the codes, please make sure they did not disappear in SPAM folder.

Answer

rubencamargo, resent to your email.

Answer

Kodyky, Have just resent it again. Please use the code for Screenshot Studio, not for Lifetime Warranty.

Answer

Sorry guys, neither Wally Hartshorn's, nor Quintus's email not found in database. All I can do is to provide you with a discount for a new key purchase.

Answer

Sent third time ;)

Answer

Jacob, please check your inbox at @phuturesign.de

Answer

Your code works fine. Please send me an email containing the data you're entering to contacts@screenshot-program.com

Answer

What email did you use when purchased this key?

Answer

Adam, Nicole, the codes have been resent.

Answer

Please check your mailbox.

Answer

Sent to your email. Second time. Please do not forget :)

Answer

Have just sent it. Sorry for the delay. Too much support work due to buggy Firefox 4.0.1 release

Answer

Dear Nicole, I've just resent the code to the second email you specified. I did this third time. Can you check all your folders including Junk/Spam and confirm receiving? The sender of the email is Avangate.

Answer

@Daryl: Third time resending... Please do not forget anymore.

Answer

It should be sent from @avangate. Can you tell me the Owner name of the key it has been registered to?

Answer

@its_carrie, I sent you the email, did you get my response?

Answer

Hi Ken, have just resent it to your email. Please don't forget.

Answer

Merry Christmas!

Answer

cheffo2, I have no ideas how to locate your purchase. Can you send me your key to contacts@screenshot-program.com? ThinAir, I sent the required info to your email. Please make sure the emails from Avangate are not blocked.

Answer

Mike, Richard: done.

Answer

jhokfan, please check your mailbox for the email from Avangate.

Answer

Hi Gerd, please check your inbox.

Answer

philb_1, sorry, no data assigned to this email account. soph9 - this is a wrong topic for such kind requests. However, I'm working on the Mac, Linux and other OS release. I know I promised to release it sooner, but I'm a sole developer and there are many tasks to be done prior to this version release.

Answer

Phil, please provide as much info about you as possible in the email sent to sales@screenshot-program.com The vital info that helps much is: - Your name - Company name (if exists) - Date of purchase - Your address - Your IP address used while purchasing this license

Answer

Kenton, I've just resent your key. Louise, sent the key for you, it's for Firefox, do you need a key replacement for IE?

Answer

fpstarke, the key was sent by email

Answer

Thanks for the update, I'm always happy when I hear that FireShot really helps.

Answer

Dear Marie, I have no customer with the email 'mc.forssant at gmail.com'

Answer

Dear kraftymax, I sent you code. Sending it once again - please make sure the email from @avangate.com is not filtered to SPAM or JUNK folders.

Answer

You can see your key here: https://getfireshot.com/sup/index.php?a=usercp

Answer

You can see your key here: https://getfireshot.com/sup/index.php?a=usercp

Answer

You can find the installation file here: https://getfireshot.com/fireshot-install.exe To retrieve the key, please check your profile: https://getfireshot.com/sup/index.php?a=usercp

Posted: 05 Jan 2011 04:02
	Registered User Currently Offline	Posts: 4 Join Date: Jan 2011
Hi I've lost my licence key information, and I am being asked to purchase the program again or provide the account/username and licence key Can you please provide me with this information so that i pay switch back to pro

Recent topics	Replies	Views	Last Poster
Security question	1	3631
No audio on DEMO	0	3607
How to avoid WinExplorer automatic-popup after saving?	1	3806
Print Preview	7	5247
Page screenshot save fails - does not store image	0	3800
Pre-purchase question re. licensing	1	2610
Automatically Upgraded	8	4475
Vertical scrolling	6	4114
Print Screen Button	2	4759
Request	2	4246