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FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.

Failed - no file

Pages: 1
Posted:  26 Mar 2019 19:01
Hoping someone might be able to advise. Ive been using the free fireshot chrome extension for months. It looked like there was an update recently, and ever since i've been hitting errors every time i try and save. The screenshot works, i hit save as image, but instead of downloading the image i get 'Failed- No file'. I've checked all the permissions are ok. I uninstalled and reinstalled, and it actually worked a few times but now the same thing. Argh!. I'm using a Mac.
Posted:  26 Mar 2019 21:02
Hello. Is it possible to get in touch with you in TeamViewer to research this problem?
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