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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

[Critical] Unavailable Pro for Mac/Firefox (Invoice Provided) ?

Pages: 1
Posted:  27 Jan 2026 18:59   Last Edited By: Hellingher
THE TECHNICAL ISSUE
When I use the activation link provided in my purchase email, the server redirects me to the main homepage (getfireshot.com) instead of activating the extension. Seems to activate some pro options across firefox sync...

But help page talking about a pro version ? is there is any pro extension ?

MY PURCHASE DETAILS
Please use the following info to verify my Pro status manually:

* Invoice ID: IVHIKFA4RWRRFLNBEXSV7RGEHZLE
* System: macOS Sonoma with Firefox Extension
* License Key: Available inside pro support forum's account

ACTION REQUESTED
Please could you provide a working activation link to access a pro download extension if exist ? it's confusing me to look at help pages

Thank you,

Hellingher
Pages: 1

 

 

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