FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Charged twice
Pages: 1
| Posted: 27 Sep 2022 17:57 | ||
|
Registered User Currently Offline |
Posts: 1 Join Date: Sep 2022 |
|
|
I used a VPN (country is Thailand),
Then I pay with paypal, The back page says that my paypal account country is different from the order, I turned off the vpn and tried again(with paypal too), and the payment was successful, After this, I receive two payment messages from the bank, How do I get a refund? Thanks |
||
| Posted: 27 Sep 2022 18:27 | ||
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Hello. Thank you for letting us know. I checked the orders and found only one completed order. Looks like another payment is on hold and will be released back to your account within a couple of days. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
Pages: 1
| Recent topics | Replies | Views | Last Poster |
|
Whole Page screenshot being saved to PDF as blank |
3 | 1029 | |
|
Firefox freezes when saving webpage screenshot |
4 | 894 | |
|
Virus warning for fireshot-chrome-plugin.exe (1.11.18) |
1 | 1468 | |
|
Buy? |
1 | 835 | |
|
Out of Memory messages |
3 | 964 | |
|
Page Screenshot Failed |
1 | 822 | |
|
Need .dmg file not .exe |
1 | 853 | |
|
Fireshot runs but doesn't provide a 'save to' dialog |
10 | 1116 | |
|
Is there a way to Fireshot not getting the focus after capturing |
6 | 886 | |
|
insufficient memory for scrolling screenshot |
1 | 939 |