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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Capturing Instagram chats stopped working (the selected area won’t scroll)

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Posted:  02 Feb 2026 15:55
Recently, Instagram changed its frontend layout. We use FireShot Pro to capture chats (as evidence) with the "capture element/selected area" function. The selected area is the scrollable chat container. Scrolling and capturing that area have stopped working. Can you fix this?
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