Can't save Copilot pages in Edge

Question

Hello,

I'm unable to Capture Entire pages in Copilot via MS Edge: I was able to until about a week or so ago (not sure exactly when it stopped). Now Fireshot just gets stuck at 0% "Processing" until I hit Stop; the progress bar hangs there until I click elsewhere in the screen.
- Nothing happens if I try to Save Visible part.
- Nothing happens if I try to Capture selection/element.

- It still works if I try to Capture browser window. Only one that works, but my Copilot logs are usually dozens of pages long so... this doesn't help.

I can still capture other URLs without issue.

I'm still able to save Copilot pages normally by loading the URL in Firefox.

However: I've gotten used to loading Copilot from the Start menu, where it shows up as an Edge borderless browser window separate from the rest of my tabs/browser windows, with its own app icon in the taskbar.

For now I'll use FF but I really hope this gets fixed. Thanks for making this extension, it's wonderful!

---
Plugin version: 2.1.1.0 x64
OS type and version: Win11 Enterprise English 24H2
Version of browser: Edge 136.0.3240.50

Steps to reproduce the bug: Open Copilot either in Edge, or as an "app window" (borderless browser--same thing). Try to capture "Entire page and save as PDF" or scenarios above. The progress bar gets stuck and nothing happens, I have to Stop capture. Capturing works normally in other pages e.g. Google, Stackoverflow etc.

Webpage URL causing this problem: copilot.microsoft.com

Posted: 05 May 2025 21:22
	Registered User Currently Offline	Posts: 1 Join Date: Mar 2025
Hello, I'm unable to Capture Entire pages in Copilot via MS Edge: I was able to until about a week or so ago (not sure exactly when it stopped). Now Fireshot just gets stuck at 0% "Processing" until I hit Stop; the progress bar hangs there until I click elsewhere in the screen. - Nothing happens if I try to Save Visible part. - Nothing happens if I try to Capture selection/element. - It still works if I try to Capture browser window. Only one that works, but my Copilot logs are usually dozens of pages long so... this doesn't help. I can still capture other URLs without issue. I'm still able to save Copilot pages normally by loading the URL in Firefox. However: I've gotten used to loading Copilot from the Start menu, where it shows up as an Edge borderless browser window separate from the rest of my tabs/browser windows, with its own app icon in the taskbar. For now I'll use FF but I really hope this gets fixed. Thanks for making this extension, it's wonderful! --- Plugin version: 2.1.1.0 x64 OS type and version: Win11 Enterprise English 24H2 Version of browser: Edge 136.0.3240.50 Steps to reproduce the bug: Open Copilot either in Edge, or as an "app window" (borderless browser--same thing). Try to capture "Entire page and save as PDF" or scenarios above. The progress bar gets stuck and nothing happens, I have to Stop capture. Capturing works normally in other pages e.g. Google, Stackoverflow etc. Webpage URL causing this problem: copilot.microsoft.com

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