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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Can Not Screenshot Page in IE 9 - BUT can open Editor by opening File & Image in Clipboard

Pages: 1
Posted:  18 May 2012 00:57
FireShot ver 0.95
IE ver 9.0.8112.16421
MS Windows 7 Pro current ver. English
Can Replicate the problem every time I attempt

PROBLEM: I attempt to capture a screen shot and the editor does not open to allow me to edit the screen shot & save it.

I have tried multiple time to uninstall FireShot
0.95 and reinstall but that doesn't help. I can open an existing .ssp or .png file with no problem. When I click any "Capture" option then "Edit", I see the screen flash (as normal) but I do not hear the camera click sound and the Editor screen does not open up.

Any ideas?
Posted:  06 Jul 2012 00:58
FireShot 0.95
IE version 9.0.8112.16421
Windows 7 x64, English
Catpure Entire page/Capture Visible > Edit does not properly open screenshot in edit mode.

Hi CSleeman,
I am having the same problem with Capture Entire page and Capture visible. For me, the popup for the editor did show, however nothing was properly captured. It would basically show a blank page.

What worked for me was to use the Capture Browser Window and edit option. When doing this, I can see the full page in the edit window.

If that does not work, try resetting your IE. Last time I installed fireshot on another machine with IE9, nothing I did would make the edit window pop-up. Once I reset IE completely, it worked.

Hope that helps!
Posted:  16 Mar 2013 16:01
Thanks for posting this. I was actually looking to set this up on IE9. Just for back up purposes.
Pages: 1

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