| Posted: 03 May 2012 13:34 | ||
| Registered User Currently Offline | Posts:  3 Join Date: May 2012 | |
| I'm getting a javascript error plugin version: 0.98.2 Windows 7 Firefox 12.0 Click on Capture Entire page and Edit I receive a popup that says: TypeError: Components.classes[cid is undefined] | ||
| Posted: 09 May 2012 17:11 | ||
| Registered User Currently Offline | Posts:  3 Join Date: May 2012 | |
| I added all the information requested. I'm still not able to use my fireshot program at all. Plugin version 0.98.2 Windows 7 Firefox 12.0 I click on Capture Entire page or capture anything for that matter and click on edit I receive a popup that says: TypeError: components:classes[cid is undefined] Can you help me with this? | ||
| Posted: 09 May 2012 17:17 | ||
|   | Administrator Currently Offline | Posts:  4443 Join Date: Jan 2007 | 
| Did you try updating it from https://addons.mozilla.org/en-US/firefox/addon/5648 ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! 
 There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php | ||
| Posted: 09 May 2012 17:19 | ||
| Registered User Currently Offline | Posts:  3 Join Date: May 2012 | |
| This is fixed now--I have updated and missed the response above from JK. I appreciate you | ||
| Posted: 12 May 2012 10:33 | ||
| Registered User Currently Offline | Posts:  2 Join Date: May 2012 | |
| I get this error too - however it is since updating to Waterfox (64 bit version of firefox): Fireshot 0.98.2 MS Windows 7 Home Premium SP1 64-bit Waterfox 11.0 Click on fireshot button to get error. | ||
| Posted: 12 May 2012 10:34 | ||
|   | Administrator Currently Offline | Posts:  4443 Join Date: Jan 2007 | 
| 64-bit version of Firefox is not supported, sorry. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! 
 There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php | ||
| Posted: 12 May 2012 10:39 | ||
| Registered User Currently Offline | Posts:  2 Join Date: May 2012 | |
| That's a shame - this is a great addon. I'll use the chrome version for when I need a screenshot - its just a little less convenient. Thanks anyway... and thanks for your efforts and the quick response. | ||
| Posted: 05 May 2013 18:02 | ||
| Registered User Currently Offline | Posts:  54 Join Date: Mar 2013 | |
| Tried this over with version 15.0 on Firefox. Everything works perfectly. | ||
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