Posted: 24 Mar 2025 20:04 Last Edited By: Peppermintsue | ||
Registered User Currently Offline |
Posts: 5 Join Date: Jan 2025 |
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![]() Today i can not make any FireShot at all. All fireshots are shown as: PREVIEW NOT AVAILABLE BECAUSE THE IMAGE IS TOO BIG PDFs shown are total black! No content - no page. I tried every different setup - nothing works. The Fireshot is always black. But it doesn't matter if it's a short page or a long one. It's always the same! Besides I am asked to purchase a license also I have a lifelong license. Where is the problem? FireShot Plugin version: 1.12.18 OS Type and version: Sequoia 15.3.2 version of browser: Safari 18.3.1 Steps to reproduce the bug: every Fireshot no matter on which page or side webpage URL: every side |
Posted: 25 Mar 2025 15:22 | ||
Registered User Currently Offline |
Posts: 5 Join Date: Jan 2025 |
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The Problem is still on... no change since yesterday. Every Fireshot ends up with the notice "preview not available because the image is too big" and the saved .pdf is just black.
I am really happy for assistance. Thanks ![]() |
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